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cannot open web-site from our ip address

Posted on 2008-10-16
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Last Modified: 2010-04-18
Hello EE
i have two web-sites that hosts the same provedier.
one web-site i can open from office
however another web-site i cannot open at all.
ive checked that the web-site can be opened from outside our office.
it looks like our Server 2003 blocked it from access or fire walled it...

what do you think and how to fix it?
i go right now to the server and will try to figure it out

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Question by:nzrubin
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9 Comments
 
LVL 1

Expert Comment

by:aognenoff
ID: 22737456
A couple questions to clarify:

1) Are you using NAT translation to go from a public IP to a private one for these web sites?

2) Can you hit the web site from the server itself or using its private IP?

Depending on your answers to those questions, it sounds like it could be a local loop back issue on your perimeter firewall but without more info it's kind of hard to say.
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LVL 4

Author Comment

by:nzrubin
ID: 22737470
i dont really know much about server 2003.
we could access web-site always until today  from the office
how can i check weather we use NAT translation?
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LVL 4

Author Comment

by:nzrubin
ID: 22737478
we use some device (FireWall) between internet and server
it calls ZyXel
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LVL 1

Expert Comment

by:aognenoff
ID: 22737608
You should check with your sys admin (whoever manages the firewall) and ask if anything has changed.  I doubt it is a Server 2003 issue.
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LVL 4

Author Comment

by:nzrubin
ID: 22737685
i cannot get hold of our admin
im trying to access fire wall. if i do it by control panel i got a message that some firewall is already running. i think the ZyXel is running. im trying to figure  out how to access it.... it has an ip address on it. i type ip addres in \\00.0.000.000 explorer but i cannot acces it

i can ping it by cmd window and it give me reply. but how can i access bloody firewall?
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LVL 4

Author Comment

by:nzrubin
ID: 22737689
i think i  can type the firewall ip address somewhere and access it.... but where?
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LVL 1

Accepted Solution

by:
aognenoff earned 1500 total points
ID: 22737698
I think you're going to be out of luck until you can talk to your firewall admin, if that's even the cause of your issue.  Sorry I couldn't be more help.
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LVL 4

Author Comment

by:nzrubin
ID: 22737745
thanks for you help anyway!
ill put points a bit later :)

im trying to get hold of the guy
0
 
LVL 4

Author Comment

by:nzrubin
ID: 22737802
just got my web-site back... may be guy fixed it.
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