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  • Status: Solved
  • Priority: Medium
  • Security: Public
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cannot open web-site from our ip address

Hello EE
i have two web-sites that hosts the same provedier.
one web-site i can open from office
however another web-site i cannot open at all.
ive checked that the web-site can be opened from outside our office.
it looks like our Server 2003 blocked it from access or fire walled it...

what do you think and how to fix it?
i go right now to the server and will try to figure it out

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nzrubin
Asked:
nzrubin
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1 Solution
 
aognenoffCommented:
A couple questions to clarify:

1) Are you using NAT translation to go from a public IP to a private one for these web sites?

2) Can you hit the web site from the server itself or using its private IP?

Depending on your answers to those questions, it sounds like it could be a local loop back issue on your perimeter firewall but without more info it's kind of hard to say.
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nzrubinAuthor Commented:
i dont really know much about server 2003.
we could access web-site always until today  from the office
how can i check weather we use NAT translation?
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nzrubinAuthor Commented:
we use some device (FireWall) between internet and server
it calls ZyXel
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aognenoffCommented:
You should check with your sys admin (whoever manages the firewall) and ask if anything has changed.  I doubt it is a Server 2003 issue.
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nzrubinAuthor Commented:
i cannot get hold of our admin
im trying to access fire wall. if i do it by control panel i got a message that some firewall is already running. i think the ZyXel is running. im trying to figure  out how to access it.... it has an ip address on it. i type ip addres in \\00.0.000.000 explorer but i cannot acces it

i can ping it by cmd window and it give me reply. but how can i access bloody firewall?
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nzrubinAuthor Commented:
i think i  can type the firewall ip address somewhere and access it.... but where?
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aognenoffCommented:
I think you're going to be out of luck until you can talk to your firewall admin, if that's even the cause of your issue.  Sorry I couldn't be more help.
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nzrubinAuthor Commented:
thanks for you help anyway!
ill put points a bit later :)

im trying to get hold of the guy
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nzrubinAuthor Commented:
just got my web-site back... may be guy fixed it.
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