Solved

cannot access citrix web server using ssl after upgrading to xenapp client

Posted on 2008-10-16
3
1,071 Views
Last Modified: 2008-12-11
After upgrading my 10.2 Citrix Presentation client to the XenApp plug-in,
(version 11) I can no longer access my 4.0 Presentation Server via a browser using HTTPS.
The login page loads, but when the desktop starts to load I get the error
"Error 1078: Your Citrix MetaFrame server does not support the encryption you required


I did try the fix suggested at http://support.citrix.com/article/CTX108400 for a 64-bit Citrix
4.5 Server, but no change.  The 4.0 Presentation Server is 32-bit, 2K3 Enterprise Server.

Any suggestions?
0
Comment
Question by:calljdub
3 Comments
 
LVL 5

Expert Comment

by:EFHC
ID: 22744124
Just to clarify you are able to connect to the web interface page, log in, see your apps, the problem is when you click on your app\desktop and it tries to load you get this error?

It seems like your client is trying to force your metaframe server to use a specific encryption, let me look around and see where that is set on the client. Also are you using the Program Neighborhood client, or the Web Client?
0
 

Author Comment

by:calljdub
ID: 22757633
>Just to clarify you are able to connect to the web interface page, log in, see your apps, the problem is >when you click on your app\desktop and it tries to load you get this error?

correct

>It seems like your client is trying to force your metaframe server to use a specific encryption, let me >look around and see where that is set on the client. Also are you using the Program Neighborhood >client, or the Web Client?

With client 10.2 client I could use either.  After upgrading to the XenApp client only the client works.  The browser login fails.  Users who have not upgraded to the Xenapp client can still connect using Internet Explorer 7.
0
 
LVL 36

Accepted Solution

by:
Carl Webster earned 500 total points
ID: 22797976
Have a friend who had the same issue at a customer site.  They contacted Citrix Support and were told not to use the V11 clients in this situation.  Also, the V11 clients are unable to contact a PNAgent site btw.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
In-place Upgrading Dirsync to Azure AD Connect
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
how to add IIS SMTP to handle application/Scanner relays into office 365.

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question