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VMWare Guest OS randomly shuts down with no explanation...

Posted on 2008-10-16
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Last Modified: 2010-04-21
We have a Windows Server 2003 Std edition server running Blackberry Enterprise Server 4.1.  It is running as a guest OS on a Windows Server 2003 Std. x64 running VMWare Server 1.0.5.  The guest OS is one of 1 of 8 total guest servers on this hardware.  It is also the only server that is experiencing the issue.  And here we go...  

The Blackberry server randomly powers off (shuts down).  I don't see anything in the event logs that explain why.  I can't find anything in the BES logs either.  I've checked the VMWare logs, but I don't claim to know enough to be able to discern anything intelligible.  

I can provide any logs, information, etc. necessary.  Please feel free to request additional information as I know it will be necessary to troubleshoot further.  Also, just a side note, no new updates were applied to the Host OS.  Any and all help is always appreciated!  
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Question by:fpcit
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EFHC earned 500 total points
ID: 22744133
Can you send\post your logs for this particular VM? They should be in the same folder where the VMDK files are located. All I need is a couple minutes before and after the time it powers off.
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by:fpcit
ID: 22744785
EFHC: I will take cre of that as soon as the problem manifests itself again.  I've done so much back and forth, I want to make certain that I can capture exactly what happens in the logs without having you guys and gals looking through 40 pages of text.  :-)  I will send them as soon as they are available!  Thank you for being the daring one!
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by:fpcit
ID: 23080444
My apologies for "abandoning" the question.  We are working with VMWare Technical Support to get the issue resolved.  

I have assigned a small number of points to EFHC for being the daring expert to even attempt to resolve the issue.  Thank you EFHC!!!!
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by:fpcit
ID: 31507038
Thanks for being the daring member to look at our question!
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