I am getting this error when trying to email using a webmail address from my hosting company.
I have created a webmail address at our hosting company, firstname.lastname@example.org for the domain www.fpcuk.co.uk
. Now what my boss wants to do it basically send out emails to customers from the www.fpcuk.co.uk
address (basically so the name sender is something like MyBossName@fpcuk.co.uk, this shows up in the address bar).
When someone replies to that address, the email will then go to the hosting company for the fpuk.co.uk domain, and will then be forwarded to my boss email address at work so he can then access that from Outlook.
Additionally, he wants to be able to login to Outlook create a mail, use the Account selector, then choose the webmail account he created from the hosting company then send the emails out.
So he has created an account based upon the information from the domain hosting company pop/smtp (made sure we have outgoing Server Auth checked) settings.
Now, when we go to test the account, we get this well recognised error:
I should say we have an MS exchange Server at work.
I should say that out of the 15 attempts to send a test email to an account (outside the work Exchange, ie to a hotmail account) it has worked once;
It worked even though the test email does not work by showing the above error.
However, on every other occasion I get this error, this error (see code snippet below) is delivered to my Outlook account, the one I am sending the email from.
Is this a problem to do with the hosting company? I mean, if one email worked but the rest did not must mean the configuration is correct, to an extent.
Thank you very much.
Error message received just after I send the message.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
SMTP error from remote mail server after MAIL FROM:<email@example.com> SIZE=4878:
host mx1.hotmail.com [**.***.**.***]: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit http://postmaster.live.com for email delivery information and support
------ This is a copy of the message, including all the headers. ------
Received: from mail.prometheuspress.co.uk ([**.***.**.***] helo=WSXP05)
by posty0.ai270.net with esmtpa (Exim 4.63)