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problem with docking station

My Thinkpad connected with a docking station has a problem launching cmd.exe after rebooting and receives the attached application error. this results in having me rebooting the machine again with the laptop undocked.

If I reboot the laptop when the laptop undocked, cmd.exe launches without problems.
It just works fine.

Does anybody have clue what the problem is?

My Thinkpad detail is:

System Model : 64575CJ
BIOS Version: 2.4
cmd-error.png

dosnetgrs

Sounds like the docking hardware profile is corrupted. It is worth deleting the Hardware profiles and creating new ones, especially if there is a dedicated docking profile.

Control Panel - System - Hardware - Hardware Profiles.

Try different scenarios of copying/ creating a new profile and deleting others. Reboot into the new profile and see if the CMD prompt etc works.

htakemi

ASKER

dosnetgrs, thanks much for your answer,

I have looked at in the hardware profiles, however, there seems two profles for dock but not visible.
But I could go further into its properties or rename it. These two profiles are exactly the same profile,
Same Dock ID.

I have taken a screenshot of the profiles, if you could take a look at it, i appreciate it.
screenshot2.PNG

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dosnetgrs

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htakemi

ASKER

thanks dosnetgrs, I will try this out and get back to you.