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problem with docking station

Posted on 2008-10-17
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Last Modified: 2013-11-17
My Thinkpad connected with a docking station has a problem launching cmd.exe after rebooting and receives the attached application error. this results in having me rebooting the machine again with the laptop undocked.

If I reboot the laptop when the laptop undocked, cmd.exe launches without problems.
It just works fine.

Does anybody have clue what the problem is?

My Thinkpad detail is:

System Model : 64575CJ
BIOS Version: 2.4
cmd-error.png
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Question by:htakemi
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Expert Comment

by:dosnetgrs
ID: 22738655
Sounds like the docking hardware profile is corrupted. It is worth deleting the Hardware profiles and creating new ones, especially if there is a dedicated docking profile.

Control Panel - System - Hardware - Hardware Profiles.

Try different scenarios of copying/ creating a new profile and deleting others. Reboot into the new profile and see if the CMD prompt etc works.
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Author Comment

by:htakemi
ID: 22739222
dosnetgrs, thanks much for your answer,

I have looked at in the hardware profiles, however, there seems two profles for dock but not visible.
But I could go further into its properties or rename it.  These two profiles are exactly the same profile,
Same Dock ID.

I have taken a screenshot of the profiles, if you could take a look at it, i appreciate it.
screenshot2.PNG
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Accepted Solution

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dosnetgrs earned 500 total points
ID: 22739326
Whilst you are docked, copy the active profile and name it something you recongnise. Then reboot (remain docked) and login to the new profile. Check that whether the CMD prompt works after the reboot and then if so, delete the other (possibly corrupted) hardware profiles.

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Author Comment

by:htakemi
ID: 22755270
thanks dosnetgrs, I will try this out and get back to you.
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