Solved

Mailbox is locked by POP  Server

Posted on 2008-10-17
5
3,075 Views
Last Modified: 2013-12-09
Hello,

I have a Virtual Dedicated Server with GoDaddy and one of my clients is unable to delete e-mails through webmail.  (She's also receiving an uncontrollable amount of spam and receives messages late.)  This is only happening to her though, none of my other clients and I myself am not having this problem with the POP server.  

When I go to delete a message through SquirrelMail, this is the message I get:

ERROR: Could not complete request.
Query: EXPUNGE
Reason Given: Mailbox is locked by POP server

If you can provide some help that'd be great.  Thank you very much,

Elijah
0
Comment
Question by:ewindsor
  • 4
5 Comments
 
LVL 14

Assisted Solution

by:cjl7
cjl7 earned 20 total points
ID: 22739192
try to restart the pop server (dovecot?!)
0
 

Author Comment

by:ewindsor
ID: 22742936
Hello,

I think I have cyrus and I tried restarting it, no change.  

I've restart my whole server a couple of times since this has happened.  

Where is the config information for each domain stored?  Maybe this will help solve the mystery.  

Thanks,

Elijah
0
 

Author Comment

by:ewindsor
ID: 22772545
Here's some lines from the /var/log/maillog regarding this account:  

Oct 21 03:23:25 ip-72-167-29-146 lmtpunix[7898]: IOERROR: fstating sieve script /var/lib/imap/sieve/domain/r/rememberwell.net/h/heather/defaultbc: No such file or directory

I have several domains on this server - but this is the only one that has the IOERROR on it - any idea why?  

Also, these e-mails keep repeating themselves.  It's like spam making spam again and again.  
0
 

Accepted Solution

by:
ewindsor earned 0 total points
ID: 22774028
I simply deleted the account and reinstalled it and it worked!  
0
 

Author Comment

by:ewindsor
ID: 22774036
Fixed!
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This story has been written with permission from the scammed victim, a valued client of mine – identity protected by request.
Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Connecting to an Amazon Linux EC2 Instance from Windows Using PuTTY.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question