Solved

can't RDP to Citrix server

Posted on 2008-10-17
16
997 Views
Last Modified: 2012-08-13
When I just tried to RDP to my citrix server, I got message that,  "there are no terminal server license servers available, contact server administrator."

Could anyone help whts the solution ? and what is the problem ?
0
Comment
Question by:prashndip
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
  • 2
  • +2
16 Comments
 
LVL 8

Expert Comment

by:mikainz
ID: 22740829
if I understand you right, you can connect via ICA but you cannot connect via RDP?
0
 
LVL 7

Expert Comment

by:dphantom
ID: 22740953
You must have a terminal server license server in the domain.  That is what your Citrix servers talk to in order to validate terminal server licenses.

If you put in a terminal server running Citrix and never authorized a terminal server license server, then after 90 days, you will not be able to log in.  A Citrix/terminal server will issue temporary licenses for 90 days after which you must have a terminal server licensing server in place.

Can you veify you have a terminal server licensing server and you have CALs for it?
0
 

Author Comment

by:prashndip
ID: 22741264
Hi,

I have confirmed that there are enough terminal server licenses are purchased. but eventhough, I am getting problem.  We have a terminal server licensing server in place as well.
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 
LVL 8

Expert Comment

by:mikainz
ID: 22741333
So you also get this licensing error if you connect using ICA?
0
 
LVL 7

Expert Comment

by:dphantom
ID: 22741385
What errors in the event viewer of the Citrix and terminal server licensing server?  The TS licensing server is online and can communicate on the network?
0
 
LVL 1

Accepted Solution

by:
panikfan1 earned 125 total points
ID: 22741421
delete the mslicensing key from registry on machine that cannot connect

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing

http://support.citrix.com/forums/thread.jspa?forumID=8&threadID=60515&messageID=558266&
0
 

Author Comment

by:prashndip
ID: 22741448
Hey,

I logged into it now without any message ?  I have checked that server and remote desktop was enabled on that server...!
Thanks for that but I would like to know reason to avoid it next time...

Thanks for help..
0
 
LVL 7

Assisted Solution

by:dphantom
dphantom earned 125 total points
ID: 22741467
Enabling remote desktop has nothing to do with a ts licensing issue.  Was the TS license server off line for any reason?
0
 

Author Comment

by:prashndip
ID: 22741615
And I think I became successful to log into it as when I logged in, I got error on screen that citrix presentation server cannot connect the license server.
so I logged into it by using remote desktop utility. ? M I right ?
0
 
LVL 7

Expert Comment

by:dphantom
ID: 22741774
No.  It seems you still have a TS licensing issue.
0
 
LVL 38

Assisted Solution

by:ChiefIT
ChiefIT earned 250 total points
ID: 22741779
There are known issues with RDP using service pack 2. Here you go, you might want to check this out.

http://www.lan-2-wan.com/2003-SP2.htm
0
 

Author Comment

by:prashndip
ID: 22793264
I am not sure which is right solution so will accept any answer as a solution later on..

Thanks all for help.
0
 
LVL 38

Assisted Solution

by:ChiefIT
ChiefIT earned 250 total points
ID: 22793850
This is the one you should probably look at for troubleshooting at the very least. It may offer you a solution to your problem.

http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
0
 
LVL 7

Expert Comment

by:dphantom
ID: 24594999
Unless otherwise indicated a solution was found, I suggest splitting points.
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenDesktop 7.6 Citrix Policies Disable Peripherals
CITRIX XENAPP 6.5 FARM CUSTOM POLICY - CHANGE MANAGEMENT WINDOW REBOOT SCHEDULE
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question