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2003 Terminal Services Error

Posted on 2008-10-17
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Last Modified: 2013-11-21
I installed a new workstation (XP Pro) at a remote site and used the same connection config info as before; ie. the user clicks on the RDP - programs are setup to run - and the user attaches and a program runs, when they quit the program they exit the TS Session. Simple -right?

Now when connecting they get an error I believe is from the Server 2003 Standerd Edition (workgroup) server which reads

(window name:)
Logon Connect Failed

(error message:)
Error connecting to the existing session for xxxx (Id2)
The operation completed successfully
A new session will be created

I have remoted in on another connection and watched the logon process - I do not see two sessions, I created another user ID and at first it works - then the same error is generated. I also switched the program startup command from "programs" in the RDP Options to the user profile on the server (workgroup). If I remote in and start the software manually it does appear to work - always, we do not want the user to have access to anyting else on the server so starting and stopping the program at startup and exit of the RDP session is what we want. This is working on another computer at the same site; the only differance is one is running service pack 2 and the problem machine is running SP 3.

Thank you in advance for your assitance!
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Question by:bmilne1957
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4 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 22750858
Are you using the latest RDP client v 6.1 ?

201-986-2872
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LVL 63

Expert Comment

by:SysExpert
ID: 22751008
Are you using the latest RDP client v 6.1 ?


I hope this helps !
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Author Comment

by:bmilne1957
ID: 22754310
I'll need to check that on Monday to make sure.
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Accepted Solution

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bmilne1957 earned 0 total points
ID: 22776807
I tried to update the MSTSC.exe from 6.0 to 6.1 and it reported the version on the WS was newer than the one I was trying to install. I uninstalled SP3 and created another rdp session with MSTSC.exe 5.0xxx, still had the same problem. I then updated MSTSC.exe to 6.1 - update worked fine - same error problem though. Since the connection was working on another WS - I copied that users MSTSC.exe RDP session to the WS that was having problems. It worked fine, I tried the session that was giving us trouble and it still fialed. tried the session transferred over again and it works. I guess I'm going to go with it but I hate this type of resolution, not knowing why it did not work the other way. I throughly reviewed every setting in the two sessions but I could not find a differance in them.

Any ideas?
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