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Why does not appear the yellow top bar of Remote Desktop ?

Posted on 2008-10-17
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Last Modified: 2013-11-21
HI

We use Terminal Services (Remote Desktop) in order to connect to a Windows Server 2003 R2 but from specific computer we have the following problem:

The yellow top bar that controls de appeareance of the RD window does not appear, even if it is maximized the window, I have attached an image for better explaining.

¿Any ideas?
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Question by:dimensionav
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8 Comments
 
LVL 5

Expert Comment

by:danengle
ID: 22741996
i don't see the image.  However, if you maximize the RDP window and then move your mouse to the very top center, the yellow bar should display again.  If it's what I think it is, It's quite possible someone pressed the thumb tack/push pin icon on the left-most side of the yellow bar which tells it to hide the bar.  Moving your mouse to the very top center (where the bar SHOULD be) tells it to redisplay.
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Author Comment

by:dimensionav
ID: 22742346
Sorry, I didn´t attach it

I tried what you said, but didn´t work. This pretty weird.

Please consider that the small gray bar at the top has nothing to do with RD, belong to my NTR Support Application.

Thanks.
-014.jpg
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LVL 5

Expert Comment

by:danengle
ID: 22742412
Ah, that's why.  Your RDP session is set bigger than your screen.  In that situation, it can never truly be full screen.  The yellow bar is only presented when it's truly full screen.  

When you connect to a server, you can set the resolution with /w:xxx /h:yyy where xxx and yyy are the width and height of your screen

for example:

mstsc /v:servername /w:1024 /h:768
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Author Comment

by:dimensionav
ID: 22742851
I have modified the resolution actually is quite big (1680x1050), and it seem to be the same or perhaps should I modify the terminal server´s resolution?

Thanks.
-017.jpg
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LVL 5

Accepted Solution

by:
danengle earned 200 total points
ID: 22743200
The yellow bar will ONLY show up when the remote window is the exact same size as your desktop (or one of the monitors if you have a multiple monitor setup.) Try this.  Start -> run mstsc.exe.  type in the computer name you are trying to remote control and then under Options -> display, change Remote Desktop size to "full screen"  and try that.
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LVL 5

Expert Comment

by:danengle
ID: 22759060
did that help?
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Author Comment

by:dimensionav
ID: 22762593
danengle

I am on traveling, tomorrow I will go back to my office and I´ll let you know about it.

Thanks.
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Author Closing Comment

by:dimensionav
ID: 31507169
Thanks!
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