Solved

Out of office assistant in Outlook 2007 is not working.

Posted on 2008-10-17
3
6,460 Views
Last Modified: 2012-05-24
Out of office does not work with Outlook 2007 and Exchange 2007 after migrating from Exchange 2000.  Does work from OWA however.  
0
Comment
Question by:Webcc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 2

Expert Comment

by:malware
ID: 22742663
When outlook 2007 wants to set OOF, it communicates with 'Exchange Web Servises' (EWS) virtual firectory in IIS. Outlook 2007 does not know path to EWS virtual directory in IIS so i queries the autodiscover service on Exchange 2007 server.
Therefore the autodiscovery service must  be correctly configured when using Outlook 2007.
Outlook 2007 "finds" autodiscover service either by query AD or DNS.
http://technet.microsoft.com/en-us/library/bb124251.aspx


0
 
LVL 9

Accepted Solution

by:
GWMerrell earned 500 total points
ID: 22743263
Is Outlook 2007 running can Cache Mode?  Enable outlook in Online mode to check Out Of Office functionality; or

1. If so, close Outlook ( and Office communicator if applicable )
2. Do a Find for *.ost. It will be in the system hidden folders under c:\document and settings\%username%.
3. rename the *.ost to *.old
4. Open Outlook and try the Out of Office functionality.

It should work after that point.
0
 
LVL 9

Expert Comment

by:GWMerrell
ID: 22845055
Did you find a resolution to your problem?
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video discusses moving either the default database or any database to a new volume.

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question