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Problems with Live Meeting 2007 and Video

Posted on 2008-10-17
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Last Modified: 2012-06-21
Hi, we are trying to use Live meeting 2007 between 2 offices that we have a T1 connection.   When we enable the Video, the picture in completely distorted.  Do you have any solutions for this or know what is causing the problem?
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Question by:sdyer1
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9 Comments
 
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by:Asta Cu
Asta Cu earned 100 total points
ID: 22760165
Silly question, but must ask.... what type of camera and resolution?
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by:Asta Cu
ID: 22760406
Apologies hit submit before I was ready ...  wanted to include some resource links since no one has yet responded.  If not already done, definitely recommend checking for updated video drivers as well as ensuring DirectX is updated.  Some other stuff:
http://office.microsoft.com/en-us/livemeeting/HA102415201033.aspx 
To connect to video ...If the main video is not visible, click Voice & Video, click the webcam icon, and then click Show Main Video.
If you want to use a webcam, follow the instructions provided with your webcam for connecting it to your computer and installing the drivers. Then click Voice & Video, click the webcam icon, and then click Start My Video.   Note   If the meeting uses RoundTable for panoramic video, click Voice & Video.
Source for the above for more: http://office.microsoft.com/en-us/livemeeting/HA102308561033.aspx

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LVL 27

Expert Comment

by:Asta Cu
ID: 22760471
Depending on the graphics cards installed, this may well apply in terms of distortion you mentioned and if these graphic cards are installed.
Excerpt only, click link for more detail please:  The symptoms include distorted or scrambled video on the computer screen, and no video on the computer screen or external display even though the MacBook Pro is powered on.
http://www.pcworld.com/article/152142/
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LVL 70

Assisted Solution

by:Merete
Merete earned 100 total points
ID: 22765548
Hi sdyer1,
if astaec good suggestions don't help you,
Microsoft office has very good tuturials, and all in video :)
http://office.microsoft.com/en-us/livemeeting/HA102403231033.aspx
It is much improved and offers full support.
Are you running Vista or XP?

Please make a selection and watch the videos.
http://www.microsoft.com/UC/LMOC/LMOC.html?product=LM&locale=en-us&page=0&status=open
take this one for example,
getting started, hover your mouse over each orange ball,
 once viewed close it using the X button and it will return you to the main
http://www.microsoft.com/UC/LMOC/LMOC.html?product=LM&locale=en-us&page=0&status=open
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sdyer1 earned 0 total points
ID: 22869675
No solutions as of today, so I guess we can close with no solutions
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Author Comment

by:sdyer1
ID: 22869688
no comment
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LVL 27

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by:Asta Cu
ID: 22870539
Without the Asker's ongoing feedback to see progress/roadblocks and so on (in other words, staying fully engaged), not sure how anyone here can help further.  Sorry I couldn't provide more than I did.  Thank you for asking.
":0)  Asta
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