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Calendar items disappear

Posted on 2008-10-17
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4,419 Views
Last Modified: 2008-10-27
When I insert a new appointment into my Outlook 2007 (client: Windows Vista, server: Exchange 2003 on SBS 2003) and after closing Outlook and then opening it again the item is not there any longer. I can see all the items that were entered in the Calendar before.

In OWA I can only see that the days with appointments are marked bold, but cannot see any appointments there. When I'm trying to insert an appointment using OWA after hitting Save & Close button I get an pop up window warning that The action can't be performed.

Your help is highly appreciated.

Regards,

Jay
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Question by:jbodys
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5 Comments
 
LVL 9

Expert Comment

by:GWMerrell
ID: 22743157
Is this a personal calendar or a shared calendar resource? who else has permissions to this calendar?
Have you looked at the permissions?
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Author Comment

by:jbodys
ID: 22743254
It is a personal calendar and I've just looked at the server's event viewer and this is what I found there:

Event Type:      Error
Event Source:      MSExchangeSA
Event Category:      General
Event ID:      9153
Date:            17/10/2008
Time:            14:37:50
User:            N/A
Computer:      NBS-LON02-S01
Description:
Microsoft Exchange System Attendant reported an error '0x80072030' when setting DS notification.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:      Error
Event Source:      MSExchangeFBPublish
Event Category:      General
Event ID:      8213
Date:            17/10/2008
Time:            14:43:24
User:            N/A
Computer:      NBS-LON02-S01
Description:
System Attendant Service failed to create session for virtual machine NBS-LON02-S01. The error number is 0x80072030.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:      Error
Event Source:      ESE
Event Category:      Database Corruption
Event ID:      467
Date:            17/10/2008
Time:            17:58:17
User:            N/A
Computer:      NBS-LON02-S01
Description:
Information Store (5516) First Storage Group: Database D:\Program Files\Exchsrvr\mdbdata\priv1.edb: Index ?B6708?T668f+MQ67a6 of table 1-4E6A is corrupted (0).

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:      Error
Event Source:      ESE
Event Category:      Database Corruption
Event ID:      447
Date:            17/10/2008
Time:            17:58:17
User:            N/A
Computer:      NBS-LON02-S01
Description:
Information Store (5516) First Storage Group: A bad page link (error -338) has been detected in a B-Tree (ObjectId: 1736, PgnoRoot: 1081) of database D:\Program Files\Exchsrvr\mdbdata\priv1.edb (1081 => 1084, 1700).

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:      Error
Event Source:      EXCDO
Event Category:      General
Event ID:      8208
Date:            17/10/2008
Time:            18:01:35
User:            N/A
Computer:      NBS-LON02-S01
Description:
Calendaring agent failed with error code 0xfffffeae while expanding recurring appointments.

For more information, click http://www.microsoft.com/contentredirect.asp.
Data:
0000: 48 72 51 75 65 72 79 52   HrQueryR
0008: 6f 77 73 3a 3a 43 45 78   ows::CEx
0010: 70 53 74 61 74 75 73 3a   pStatus:
0018: 3a 48 72 49 6e 69 74 20   :HrInit
0020: 66 61 69 6c 65 64 2e 20   failed.
0028: 4d 61 69 6c 62 6f 78 3a   Mailbox:
...

There is literally tonnes of them there.
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LVL 9

Expert Comment

by:GWMerrell
ID: 22743371
These events have stemmed more questions regarding your DC/ Exchange enviroement, but I think we can keep focus on the caledar problem for now. I suggest the following:

If you moved the mailbox in question to a different server/ Storage group, this process usually fixes core calendar issues. Try this simple process and let us know the results.
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Author Comment

by:jbodys
ID: 22788187
Could you please let me know when I can find more information about how to move the mailbox to a different Storage group (I cannot move it to a different server as it is a Small Business Server 2003, so it's the only one available)?

In the meantime I have used the solution I have found on the EE (accepted solution):

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_21983496.html

The only thing is that after importing the pst file into the recreated account on the PC for some time on the PC on the local network I had a message from Outlook asking me if I want to use a Temporary mailbox that is on the server or Old mailbox that is on the PC (I decided to use the Temporary one). Now this message is gone on the machine on the local network but when I am using VPN on the PC at home and launch Outlook there, the message keeps popping up.

Anyway, I would be really glad to know how to move the mailbox to a different Storage group.

Kind regards,

Jay
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LVL 9

Accepted Solution

by:
GWMerrell earned 500 total points
ID: 22788449
One way to move a mailbox to a different storage group.
First create a new SG within exchange.
http://technet.microsoft.com/en-us/library/bb123915(EXCHG.80).aspx

No create a Mailbox Store within that Storage Group.
http://technet.microsoft.com/en-us/library/aa996621(EXCHG.65).aspx

Once it is mounted and functional you can test by creating a mailbox for a test account in that new Storage Group and Mailbox Store. Send receive from that account to ensure functionality.

Then you can move mailboxes from your original Mailbox Store  to your new Mailbox Store and additionally have the capability to T-shoot like issues as I originally prescribed above.  :)
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