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Cannot RDC from home to work computer.  I am using cable modem (Time Warner), Linksys Router, and VPN. The home computer (host) is XP SP3 and the work computer is Vista.

Posted on 2008-10-17
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Last Modified: 2013-11-30
I have a home network and I can remote into the computers.  I cannot log to a remote computer outside my home.  I installed VPN and connect without any problem.
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Question by:IRTNetServ
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Expert Comment

by:theras2000
ID: 22743266
When you say no problem with VPN, do you mean the VPN connects fine or that the RDP connects fine over the VPN (which would suggest you want the RDP to work without the VPN)?
If the VPN connects fine but not the RDP, then there will be a firewall (corporate or workstation) blocking you at work.
If you want the RDP to work without the VPN, then you must also have firewalls and ports configured at work to allow your RDP traffic through to the machine.  RDP uses TCP port 3389 BTW.
If you're not on the IT team, then it's no surprise that this doesn't work, and you'll need to speak to them.

As an alternative to this, and a great way to get around firewalls anywhere, is using the free alternative LogMeIn.  Install it on the destination machine and then you can access it from the LogMeIn website from home.  Of course you need administrator priveleges to install this and should check with the IT team.

Helpful links:
www.portforward.com
www.logmein.com
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Expert Comment

by:zerodollars
ID: 22743270
how are you trying to rdp? if you are doing it by dns name, you might not be able to. not sure if dns gets pulled through a cisco vpn client. try doing it by IP if you aren't already. if that works, maybe add and entry to your home computers hosts file for your work pc.
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IRTNetServ earned 0 total points
ID: 23086944
Thanks to all who provided assistance. We discovered the root of the problem was the powerscheme in Vista.
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