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Ammunition needed to deal with uncooperative .US domain delegate

Posted on 2008-10-17
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425 Views
Last Modified: 2013-12-25
Hi,

I am the owner of the sophia2.somerville.ma.us domain and have been for 12 years.  I need to change the host of that domain.  The current delegate of the somerville.ma.us domain is the IT department of the City of Somerville, but they can't be bothered to deal with me.  I need to convince them they are responsible for administering that domain or I need to lodge an official complaint so that they are revoked as the administrators of the domain.  Can anyone provide me information or pointers in this area?  I had to make administrative changes to my domain only 3 times in the past 12 years, and each time, all I needed to do was send a single email.
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Question by:olszowka
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7 Comments
 
LVL 6

Expert Comment

by:evan021702
ID: 22745092
Is the city itself hosting the domain?  If the domain is being hosted on a third party such as network solutions, then simply get with them to make the change.  If you are in fact the registered owner of the domain, usually all you have to do is send in a faxed request to have you put down as the administrator of the domain as well. Then you can make any changes you need.
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Author Comment

by:olszowka
ID: 22745148
Hi,

The locality-based .US domains work differently from all other domains.  The hosting of the authoritative DNS records is done by volunteer delegates organized in a hierarchy not by companies such as Network Solutions.

I have contracted with Dreamhost to host my services and the detailed DNS records.  However, they need the somerville.ma.us delegate to configure records to point to the Dreamhost name servers.
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LVL 6

Expert Comment

by:evan021702
ID: 22745178
If that is the case then I hate to say you are at their mercy unless you can get a higher authority involved.  If they are volunteering to provide this service then they should not be too busy to be bothered.  I would keep trying with them, ask for a supervisor or even the CEO if you have to.
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LVL 5

Expert Comment

by:ifreq
ID: 22746699
Best way is to try  reach their Technical-support first:

Technical Contact Phone Number:              +1.6176256600
Technical Contact Email:                             hostmaster@ci.somerville.ma.us

Or:

http://www.somervillema.gov/contactus.cfm
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LVL 14

Expert Comment

by:kenfcamp
ID: 22748108
The answer appears to be rather simple

Your domain sophia2.somerville.ma.us isn't a domain name at all, but rather a sub/vanity domain

user_name.somedomain.com

somerville.ma.us appears to be owned by the city of somerville

As such vanity/sub domains are typically hosted locally and are not transfered. Since you are not (or don't appear to be) the legal registrant for the domain (somerville.ma.us) there is actually no legal recourse to force transfer.
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LVL 5

Expert Comment

by:ifreq
ID: 22748137
kenfcamp, if you check carefully you see that sophia2.somerville.ma.us  has been delegated to other nameservers than  somerville.ma.us.  I think olszowka is trying to change nameserver delegation, not transfer subdomain to somewhere else(which isnt even possible). Only way to get delegation changed is still trying to contact Somerville town's IT-department.
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Accepted Solution

by:
olszowka earned 0 total points
ID: 22770326
Hi,
The whole thing is moot now.  They finally updated the domain.
  --PeterO
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