I am the owner of the sophia2.somerville.ma.us domain and have been for 12 years. I need to change the host of that domain. The current delegate of the somerville.ma.us domain is the IT department of the City of Somerville, but they can't be bothered to deal with me. I need to convince them they are responsible for administering that domain or I need to lodge an official complaint so that they are revoked as the administrators of the domain. Can anyone provide me information or pointers in this area? I had to make administrative changes to my domain only 3 times in the past 12 years, and each time, all I needed to do was send a single email.