SMTP Queue Stuck - Exchange 2003, SBS
Running SBS 2003, Exchange Server 2003
We have several queues (comcast.net for example) reporting as "Active", but any/all messages for the past 2 days are just sitting in there and not moving. I've tried restarting the SMTP services, Freezing/Unfreezing, Forcing connection, but nothing gets them moving.
Any ideas on how to resolve this?
We have several queues (comcast.net for example) reporting as "Active", but any/all messages for the past 2 days are just sitting in there and not moving. I've tried restarting the SMTP services, Freezing/Unfreezing, Forcing connection, but nothing gets them moving.
Any ideas on how to resolve this?
Check the rest of your MS Exchange services. A reboot may be easier.
ASKER
I agree, a reboot is easier than trying to restart every Exchange service.
However, its business hours. And its SBS - we only have 1 server for everything!
On top of that, most of the queues work just fine. When I send to verizon.net, I don't have a problem.
However, its business hours. And its SBS - we only have 1 server for everything!
On top of that, most of the queues work just fine. When I send to verizon.net, I don't have a problem.
Go here and make sure you haven't fallen out of compliance with comcast.net
http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784
http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784
From a command prompt at the server, 'telnet mx1.comcast.net'
You should receive:
220 IMTA25.westchester.pa.mail
If you receive the following, you have an issue at your end:
554 IMTA15.westchester.pa.mail
that all mail servers must have a PTR record with a valid Reverse DNS entry. Cu
rrently your mail server does not fill that requirement. For more information, r
efer to: http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784
You should receive:
220 IMTA25.westchester.pa.mail
If you receive the following, you have an issue at your end:
554 IMTA15.westchester.pa.mail
that all mail servers must have a PTR record with a valid Reverse DNS entry. Cu
rrently your mail server does not fill that requirement. For more information, r
efer to: http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784
Sorry, the command is
telnet mx1.comcast.net 25
telnet mx1.comcast.net 25
ASKER
When I do the telnet I get nothing returned - eventually it just goes back to my command prompt.
I'll take a look at the links.
I'll take a look at the links.
If you get nothing, what happens when you
ping mx1.comcast.net ???
ping mx1.comcast.net ???
ASKER
request timeout
DNS resolves to 76.96.62.116
DNS resolves to 76.96.62.116
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How do i get access to smtp. I have upgrade my account to premium member.
ASKER
flushing the dns worked. thanks