derekkromm
asked on
SMTP Queue Stuck - Exchange 2003, SBS
Running SBS 2003, Exchange Server 2003
We have several queues (comcast.net for example) reporting as "Active", but any/all messages for the past 2 days are just sitting in there and not moving. I've tried restarting the SMTP services, Freezing/Unfreezing, Forcing connection, but nothing gets them moving.
Any ideas on how to resolve this?
We have several queues (comcast.net for example) reporting as "Active", but any/all messages for the past 2 days are just sitting in there and not moving. I've tried restarting the SMTP services, Freezing/Unfreezing, Forcing connection, but nothing gets them moving.
Any ideas on how to resolve this?
Check the rest of your MS Exchange services. A reboot may be easier.
ASKER
I agree, a reboot is easier than trying to restart every Exchange service.
However, its business hours. And its SBS - we only have 1 server for everything!
On top of that, most of the queues work just fine. When I send to verizon.net, I don't have a problem.
However, its business hours. And its SBS - we only have 1 server for everything!
On top of that, most of the queues work just fine. When I send to verizon.net, I don't have a problem.
Go here and make sure you haven't fallen out of compliance with comcast.net
http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784
http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784
From a command prompt at the server, 'telnet mx1.comcast.net'
You should receive:
220 IMTA25.westchester.pa.mail .comcast.n et comcast ESMTP server ready
If you receive the following, you have an issue at your end:
554 IMTA15.westchester.pa.mail .comcast.n et comcast 71.216.82.13 Comcast requires
that all mail servers must have a PTR record with a valid Reverse DNS entry. Cu
rrently your mail server does not fill that requirement. For more information, r
efer to: http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784
You should receive:
220 IMTA25.westchester.pa.mail
If you receive the following, you have an issue at your end:
554 IMTA15.westchester.pa.mail
that all mail servers must have a PTR record with a valid Reverse DNS entry. Cu
rrently your mail server does not fill that requirement. For more information, r
efer to: http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18784
Sorry, the command is
telnet mx1.comcast.net 25
telnet mx1.comcast.net 25
ASKER
When I do the telnet I get nothing returned - eventually it just goes back to my command prompt.
I'll take a look at the links.
I'll take a look at the links.
If you get nothing, what happens when you
ping mx1.comcast.net ???
ping mx1.comcast.net ???
ASKER
request timeout
DNS resolves to 76.96.62.116
DNS resolves to 76.96.62.116
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
How do i get access to smtp. I have upgrade my account to premium member.
ASKER
flushing the dns worked. thanks