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powerpoint font issue

Posted on 2008-10-17
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Last Modified: 2012-05-05
We've created a PowerPoint template, and thus far it works perfect. However, we have one strange bug...

If you copy a slide from another presentation (not based off our template) and insert it...

1.) If you initially chose to use the destination formatting, the slide works perfectly.
2.) If you initially chose to keep the source formatting, the slide works perfectly.

But if you chose to use the destination formatting, but then switch to keep source formatting...
The font type of the slide changes and does not match either the font of the template or the original source.

The font is still English characters, but I can't tell you what font it changed to because now the font list only displays 1 font choice, which is named in Chinese characters. If you try to replace the mystery font, the mystery font is not listed, but the master template fonts are.

This only affects the imported slide. Any other slide will have its normal fonts and the fonts available will include all and only the fonts from the template (which is appropriate).
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Question by:Pope7
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Expert Comment

by:GlennaShaw
ID: 22746631
I need a bit more info:
What is your operating system?
" the font list only displays 1 font choice, which is named in Chinese characters"  What steps are you doing to see this font list?
"If you try to replace the mystery font, the mystery font is not listed" What steps are you taking to see the fonts listed?
Can you attach the single slide as a file?  You may have to rename it as a txt file and then I can rename it after I download it.
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Author Comment

by:Pope7
ID: 22759532
We're using Microsoft Office 2007 with all available updates on a Dell D630 with Windows Vista fully updated.

To see the font list with the 1 font choice, which is named in Chinese...
1.) Create a presentation from our template.
2.) Open a second presentation that is not based on our template
3.) Copy a slide from the second presentation
4.) Paste that slide in to the presentation started in step #1
5.) Choose "use destination format"
6.) Then revert to "keep source formatting"
7.) Select any text on the slide, go to the font list in the format palette/view/panel, and the only font listed will be the Chinese font.

To see the fonts available
1.) From the home tab go to editing
2.) Select "Choose" and then "Replace Fonts"
3.) Here the fonts listed will match those of the template, but the Chinese font is not displayed.

When I get a chance today or tomorrow I'll attach the slide in question.
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Author Comment

by:Pope7
ID: 22759543
If you skip step #5 the slide works perfect. It is only if you select "use destination" and then switch to "keep source"
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Expert Comment

by:GlennaShaw
ID: 22759871
What is the format palette/view/panel?
Are you talking about the font drop down from the home tab? or something else?  Also, does your template have the fonts embedded?
What do you see if you highlight the text and hit CTRL-SHIFT-F?
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Accepted Solution

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Pope7 earned 0 total points
ID: 26196543
I've yet to come across a solution for this. We found a work around, but at this point I don't remember what it is.
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