nathra
asked on
Mail dropped in "Mailbox - User" disappears
We are running SBS 2003 with Exchange and use Outlook 2003. We have a mailbox that is used for gather "General" mail and each user has this as an added mailbox to their Outlook. We'll call the added mailbox "MB-B" and the actual users mailbox "MB-A". One of the users tried to drag and drop an email from MB-A to thier inbox but instead of dropping it into the "Inbox" they instead dropped on the "Mailbox - MB-A". When they did this the email disappeared. I have never had someone do that before so I am a little dismayed on where the mail went to and if it is retreivable?
Any help would be appreciated ASAP! Thanks.
Any help would be appreciated ASAP! Thanks.
ASKER
That didn't work. I also took a spam email and dropped as she did and it also disappeared.
What are the content of the folder when you click it in OWA...?
It should have 2 files in it...
It should have 2 files in it...
ASKER
When I right-click on the mailbox name I get a pull-down menu it does not give me contents.
ASKER
The panes to the right show: "There are no items to show in this view" and "No items are currently selected", respectivly
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Sorry when i meant click right at the top i meant...
click, right at the top...!
So open OWA and NORMAL LEFT click on the mailbox name at the top on the left hand pane.....
What Jon has said will work as well but OWA saves you needing the user logged on and changing settings in Outlook..
click, right at the top...!
So open OWA and NORMAL LEFT click on the mailbox name at the top on the left hand pane.....
What Jon has said will work as well but OWA saves you needing the user logged on and changing settings in Outlook..
If so go into the that for the mailbox and click right up the top of the mailbox name..
You should then see the contents.. the message should be in there...