?
Solved

Server locking up and needing to reboot

Posted on 2008-10-17
13
Medium Priority
?
247 Views
Last Modified: 2013-12-05
I have a Windows 2000 Server that is freezing up regularly.  The freezes occur and all windows close out (as if explorer crashed) except that the mouse is movable.  The system does not respond to control alt delete and requires a reboot.

The system will behave normally throughout the week and probably once a week or so (at different times on different days) it will do this.  This last time the computers also behaved the same way after the server did it's usual crash.
0
Comment
Question by:wjb313
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 4
  • 2
13 Comments
 
LVL 2

Expert Comment

by:Benji_
ID: 22745007
Have you tried getting the latest updates, and how long has this been happening?
0
 

Author Comment

by:wjb313
ID: 22745026
It has all the Windows Updates, it has been going on (off and on) for approximately 4 months.
0
 
LVL 2

Expert Comment

by:Benji_
ID: 22745538
is there any software on your server that could be using a high load, have task manager open all the time and when it crashes it should be froze on what the load was,  

is this a domain controller or just a data storange server.

also could you post specs?
0
Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 22745581
Have you added any software like AV to the system?
0
 

Author Comment

by:wjb313
ID: 22757211
Windows 2000 Server SP4
HP ProLiant ML350 G4
Intel Xeon 3.2
3.4 GB RAM

It is the domain controller, terminal server, and DHCP controller.  The AntiVirus is Panda Corporate 8.0 (which at this point is my number one suspect for causing the crashing).
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 22757653
I would remove the Panada AV to see if this fixes your issue.
0
 

Author Comment

by:wjb313
ID: 22778054
We will definitely try uninstalling Panda and see what happens.  That was my initial theory as well.
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 22798227
How is everything going?
0
 

Author Comment

by:wjb313
ID: 22830265
So far, so good. We've gone through a complete uninstall of Panda from this server. As the issue was only coming up once every week or so, we're now in the waiting game to see what happens. We'll update here once we know more.
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 22890366
So, any update?
0
 

Author Comment

by:wjb313
ID: 22909213
We're entering week three without any issues. Because the client has been hazy about the actual frequency, it's hard to say if it's resolved but I'm pretty encouraged. I'll update as soon as we've got this settled - probably next week.
0
 

Author Comment

by:wjb313
ID: 22994125
Got through until this past Sunday then the whole system came crashing down again. Users trying to log in were greeted with 'Insufficient system resources. . . ' errors. Clearly we have a memory leak but no idea where it's coming from at this point (though I still think Panda has a hand in it). At this point, we see MFT corruption and we're recommending the client move forward with a reinstall of the OS. Thanks for your help, though!
0
 

Accepted Solution

by:
wjb313 earned 0 total points
ID: 23279448
OS was reinstalled to resolve this issue. This question can be closed.
0

Featured Post

Does Your Cloud Backup Use Blockchain Technology?

Blockchain technology has already revolutionized finance thanks to Bitcoin. Now it's disrupting other areas, including the realm of data protection. Learn how blockchain is now being used to authenticate backup files and keep them safe from hackers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The environment that this is running in is SCCM 2007 R2 running on a Windows 2008 R2 server. The PXE Distribution point is running on its own Windows 2008 R2 box. This is what Event viewer showed after trying to start the WDS service:  An erro…
Some time ago I faced the need to use a uniform folder structure that spanned across numerous sites of an enterprise to be used as a common repository for the Software packages of the Configuration Manager 2007 infrastructure. Because the procedu…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question