Epic to PDF Trouble
Hello
We are tring to make a PDF from a Epic 5.1, the file we need PDF'ed is just over a meg, so it's not big, and It gives me the following error.
Error: ioerror; OffendingCommand: show
that shows up on the txt file that appears after it fails to make the pdf. I tried different combinations and most worked.
PDFing a file under a meg in Epic works
PDFing a word file over(way over) a meg works
PDFing the same file from the same computer under a different account works
PDFing anoter file over a meg did NOT work
I tried deleting and reinstalling Epic and it still didn't work
I tried deleting and reinstalling Adobe(just for kicks) and that didn't change anything
Does any of this make sense to anyone out there please help.
o and we are running xp pro if that helps anyone
We are tring to make a PDF from a Epic 5.1, the file we need PDF'ed is just over a meg, so it's not big, and It gives me the following error.
Error: ioerror; OffendingCommand: show
that shows up on the txt file that appears after it fails to make the pdf. I tried different combinations and most worked.
PDFing a file under a meg in Epic works
PDFing a word file over(way over) a meg works
PDFing the same file from the same computer under a different account works
PDFing anoter file over a meg did NOT work
I tried deleting and reinstalling Epic and it still didn't work
I tried deleting and reinstalling Adobe(just for kicks) and that didn't change anything
Does any of this make sense to anyone out there please help.
o and we are running xp pro if that helps anyone
GlennHarris
Sounds like a disk error; Suggestion: Print the epic doc to a postscript file (a printer that handles postscript, but 'on file', not a port) then use acrobat distiller to pdf it, this method never fails.
ASKER
Thanks but I'm not the one who is making the conversions and the person who is, wants it as simple as possible, convincing him to make two conversions instead of one would be impossible he would consider it a waste of time. anyway I need to get it back like it was working before. is there any reason having to little space on the hardrive would affect this, I know virtual memory could but he has 1.24 gig of ram and a file thats 220 meg, big I know but I was able to pdf a 230 meg word doc. please help if you can.
(sorry I took so long getting back Isubmitted the question right before I got off on Friday and it wouldn't have did any good to check it over the weekend)
(sorry I took so long getting back Isubmitted the question right before I got off on Friday and it wouldn't have did any good to check it over the weekend)
ASKER
I just realized I'm sending mixed signals I said that the file was just over a meg in my question but I didn't realize that this size is not includeing pictures
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ASKER
Yes it's the file size, I didn't have enough hard disk space to use the allocated Virtual Memory, I made a few system changes and everything worked again. thanks for the help and the info about the file size.