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Enabling Sound mapping for a specific user

Posted on 2008-10-17
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Last Modified: 2013-11-25
We have a client that is using Citrix MetaFrame 4.0 on 2 Windows 2k3 servers.  There is a policy in place that disables audio mapping for the users (Start -> Programs -> Administrative Tools -> Terminal Services Configuration, disabled on the Client Settings tab under ICA-TCP properties).

That said, there is one user that actually does need sound mapping enabled, and I can't find how to make an exception for this one user.  They use a ThinTerm and really need audio for webinars etc (most of the users are on desktops and the audio mapping is disabled to reduce network congestion).
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Question by:ThinkSmartInc
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sk_raja_raja earned 250 total points
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by:Ron9909
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I suggest that you remove this group policy which is preventing audio for all connections over ICA, effectively re-enabling audio.  You can then use a Citrix policy to turn off audio mapping for all users except those for whom you want it enabled.  

To do this, you should first ensure that audio is enabled for the published application, then create a policy which disables audio.  Apply  this to everyone, but deny it to your audio user (best to create a group and put the user in it, then deny the group).  

Creating policies is covered in the Admin Guide (http://support.citrix.com/servlet/KbServlet/download/6338-102-14087/Administrators_Guide.pdf), but feel free to come back here if you have any difficulty.
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by:ThinkSmartInc
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Thanks to both of you, I'm checking it out right now.  Our client is also looking into some ways we might be able to use Desktop Authority to set this up.  Adding new uses for this client is convoluted enough to begin with, adding extra steps is something we want to try to avoid.  Odds are points will be awarded soon though.
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by:ThinkSmartInc
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I thought there was a way to mark two posts as co-answers as both of you provided the information I needed...
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by:sk_raja_raja
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yes, you can do that....just click the "request attention" on the bottom right of your question and request to reopen this post.... moderator will reopen this and you can reassign the points by "Accept multiple solutions".... Ron9909 also deserves credit.
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by:Ron9909
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Thanks you guys.
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by:sk_raja_raja
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you are welcome :):):)
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