Solved

Enabling Sound mapping for a specific user

Posted on 2008-10-17
8
604 Views
Last Modified: 2013-11-25
We have a client that is using Citrix MetaFrame 4.0 on 2 Windows 2k3 servers.  There is a policy in place that disables audio mapping for the users (Start -> Programs -> Administrative Tools -> Terminal Services Configuration, disabled on the Client Settings tab under ICA-TCP properties).

That said, there is one user that actually does need sound mapping enabled, and I can't find how to make an exception for this one user.  They use a ThinTerm and really need audio for webinars etc (most of the users are on desktops and the audio mapping is disabled to reduce network congestion).
0
Comment
Question by:ThinkSmartInc
  • 3
  • 2
  • 2
8 Comments
 
LVL 18

Accepted Solution

by:
sk_raja_raja earned 250 total points
ID: 22750112
0
 
LVL 2

Assisted Solution

by:Ron9909
Ron9909 earned 250 total points
ID: 22757626
I suggest that you remove this group policy which is preventing audio for all connections over ICA, effectively re-enabling audio.  You can then use a Citrix policy to turn off audio mapping for all users except those for whom you want it enabled.  

To do this, you should first ensure that audio is enabled for the published application, then create a policy which disables audio.  Apply  this to everyone, but deny it to your audio user (best to create a group and put the user in it, then deny the group).  

Creating policies is covered in the Admin Guide (http://support.citrix.com/servlet/KbServlet/download/6338-102-14087/Administrators_Guide.pdf), but feel free to come back here if you have any difficulty.
0
 
LVL 2

Author Comment

by:ThinkSmartInc
ID: 22762144
Thanks to both of you, I'm checking it out right now.  Our client is also looking into some ways we might be able to use Desktop Authority to set this up.  Adding new uses for this client is convoluted enough to begin with, adding extra steps is something we want to try to avoid.  Odds are points will be awarded soon though.
0
Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 2

Author Comment

by:ThinkSmartInc
ID: 22781640
I thought there was a way to mark two posts as co-answers as both of you provided the information I needed...
0
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22781780
yes, you can do that....just click the "request attention" on the bottom right of your question and request to reopen this post.... moderator will reopen this and you can reassign the points by "Accept multiple solutions".... Ron9909 also deserves credit.
0
 
LVL 2

Expert Comment

by:Ron9909
ID: 22789041
Thanks you guys.
0
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22789583
you are welcome :):):)
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

#Citrix #POC #XenDesktop #vCenter #VMware #ESX
Citrix XenDesktop, gold image, VMware, vSphere.
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now