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restart failed backup job automatically in backup exec

Posted on 2008-10-17
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Last Modified: 2013-12-01
Hi experts,
                 i have schedule full backups of my SBS 2003 everyday. ON most days it will work but on somedays, it will fail. All i want to know is if it possible to restart the job automatically if the job has failed? I'm not a pro at policy creation but there be a solution in there? can anyone help? Thanks.

Also after doing a backup of exchange, system state and the full server files, there backup to disk folders will contain bkf,img files. I would like to transfer these files to a remote location else where. Can i just copy the files across? Which files do i copy across for exchange and system state? Also how can i recover the files in backup exec if required? Thanks a million experts.
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Question by:mun_84
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9 Comments
 
LVL 16

Expert Comment

by:glenn_1984
ID: 22750800
More important than a restart is the backup Failing or failing to start?  If the former, what does the report file say is the reason.

If the latter, do you know why it is not starting?  Sometimes the NTbackup services shut down. You could schedule a start services batch file to run 10 minutes before the backup is supposed to start.

bkf and img can be copied as is to another location.  All NTbackup files (exchange server and system state) are in the appropriate .bkf file.

I do not believe you can recover a bkf file in backup exec.  You may be able to re inventory/catalogue a tape, however.  I would not depend on this.
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Author Comment

by:mun_84
ID: 22754579
the backup is failing randomanly. Usually after an hour of backing up. i Just want it to restart after failing because when i get into the office the next day i want it completed. I'm not using NT backup by the way. Im using BAckup exec 12.

When you say i can't recover bkf files in backup exec? i dont understand you cause backup exec creates bkf files too. i just wanted to know if my whole system crash and i have a copy of files how can i re catelog my files.
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LVL 16

Expert Comment

by:glenn_1984
ID: 22754863
Misunderstanding about the bkf and NTBackup.

Backup Exec.  I use version 11 for myself and most of my clients....so:

What does the the job report say is the reason for failure?

Regarding restoring of data...if you backup everything, including System State and your server fails, you would need to restore Windows Server and Backup Exec, then re catalogue and restore the entire tape.
BExec does have a disaster recovery module which short circuits that by booting from a CD and giving you fewer steps. It does cost extra.
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Author Comment

by:mun_84
ID: 22754963
Job ended: Friday, 17 October 2008 at 11:03:40 PM
Job completion status: Canceled by service shutdown
Completed status: Failed
Final error: 0xe0008821 - Job was recovered as a result of Backup Exec RPC service starting.  No user action is required.
Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-34849
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Author Comment

by:mun_84
ID: 22754977
Verify- System?State System?StateStorage device "System State" reported an error on a request to read data from media.
Error reported:
The specified network name is no longer available.
V-79-57344-33992 - The backup storage device has failed.
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Author Comment

by:mun_84
ID: 22754980
and sometimes unknown error
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LVL 16

Expert Comment

by:glenn_1984
ID: 22756909
The Verify Error means that the backup is no longer reading the tape or thinks the tape was ejected.
When I go back later to re verify, it is, invariably okay.
Please see: http://seer.support.veritas.com/docs/280011.htm
OR
You could backup System State to backup folder, before the tape backup, then add that to the tape.
********
On the job failure, something is causing one or more of the backup services to stop running.  It then seems to start up again and properly finish the job.
Please see this Veritas message: http://seer.support.veritas.com/docs/285613.htm
A kludge fix would be to have the BESTART.BAT file run once or twice while the tape backup is running.
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Author Comment

by:mun_84
ID: 22763916
isn't there a way to restart a job if it failed?

By the way im NOT having problems with my tape backups. Its the backup to disk folders that are causing this problem. Thanks.
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LVL 16

Accepted Solution

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glenn_1984 earned 500 total points
ID: 22764276
I do not think so, unless you have Continuous Protection Server.

http://seer.entsupport.symantec.com/docs/283641.htm
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