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we just got Direct  tv on demand and in order for it to work I need to connect it to the internet

Posted on 2008-10-18
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Last Modified: 2012-06-21
We have 5 computers 3 or wireless, we just received direct tv on demand and we are trying to connect , it will connect but will not connect to the internet, could it be the Mcafee wireless security that has a key,  
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Question by:GILDA1
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7 Comments
 
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Assisted Solution

by:edster9999
edster9999 earned 500 total points
ID: 22758591
The best way to check this is to get a new device and see what you need to do to get it onto the network.  Maybe borrow a laptop and see what you have to do.

If it does get on then maybe the direct-TV box is trying to go out on a non-standard port and you have a firewall on your internet connection.
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Expert Comment

by:edster9999
ID: 22758633
actually - I just did a quick search and a few guides like this :
http://www.dbstalk.com/showthread.php?t=99327
(see about 2 pages down)
talk about setting up port forwarding
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Author Comment

by:GILDA1
ID: 22760701
On our network we do see the wireless Access point but it shows it as off line.  
Wireless Access Point (Linksys)
Status:      Offline (confirm it's powered on)
Manufacturer:      Linksys, A Division of Cisco Systems
Description:      Wireless-G Access Point
Model:      WAP54G
Model Number:      Not Available
IP Address:      Not Available
Subnet Mask:      Not Available
MAC Address:      00:1E:E5:F7:BC:D1
Manufacturer URL:      http://www.linksys.com/
Manufacturer Phone:      (800) 326-7114
Shared Folders:      0

Wireless Router (NETGEAR)
Network Name:      My Network
Status:      Online
Manufacturer:      NetGear
Model:      WPN824
Firmware:      V2.0.15_1.0.11
Network Identifier (SSID):      james rohan_SafefTt
Connection Name:      Wireless Network Connection
Wireless Security:      WEP (Wired Equivalent Privacy)
Internet IP Address:      76.79.166.242
IP Address:      192.168.1.1
Subnet Mask:      255.255.255.0
MAC Address:      00:14:6C:08:71:2E
Manufacturer URL:      http://www.netgear.com/
Manufacturer Phone:      (888) 638-4327



the next one is our wireless network conniction

and this one is the non wireless
chris
Computer Name:      KITCHEN
Status:      Online
Connected Via:      VIA PCI 10/100Mb Fast Ethernet Adapter - Packet Scheduler Miniport
Connection Speed:      100.0 Mbps
IP Address:      192.168.1.4
Subnet Mask:      255.255.255.0
MAC Address:      00:50:2C:A5:6D:51
Operating System:      Microsoft Windows XP (Professional) SP3
Processor:      AMD Athlon(tm) XP 2500+
Memory (RAM):      512 MB
Shared Folders:      0
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LVL 20

Expert Comment

by:edster9999
ID: 22765662
so which one are you connecting to ?  The linksys ?
start by rebooting it.  See if it shows as online and gets an IP address.
If not you need to reconfigure it so it is set up on your network
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Author Comment

by:GILDA1
ID: 22768825
netgear is the router and linksey is a wireless access point it is shown as off line and it does have an ip address
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Author Comment

by:GILDA1
ID: 22798696
NOW I have so many problems it is not funny I gave up on trying to get the direct tv on demand one of my computers has a a win  API FUNCTION FAILED two of the lap tops can not go to the internet it says the wireless is connected but it will not go on
the others can get to the internet but it keeps fading out' I surrender
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Accepted Solution

by:
GILDA1 earned 0 total points
ID: 22809494
I give up
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