Freecom Mobile classic 2 drive problem!
Please could anyone help me,
I have just installed a new computer for a client Win XP home. But after I did so her freecom Mobile Classic 2, 160 GB drive will not work.
When I plug it in it actually asked for the driver! I went into device manager to see what the problem might be and found this.. USB to ATA /ATAPI Bridge driver missing.
Has anyone had this problem and if so what did you do to correct it?
Th's is extremely urgent as the client backed up the whole of her old Win ME documents and personal data on it for the move to her new computer.
I have just installed a new computer for a client Win XP home. But after I did so her freecom Mobile Classic 2, 160 GB drive will not work.
When I plug it in it actually asked for the driver! I went into device manager to see what the problem might be and found this.. USB to ATA /ATAPI Bridge driver missing.
Has anyone had this problem and if so what did you do to correct it?
Th's is extremely urgent as the client backed up the whole of her old Win ME documents and personal data on it for the move to her new computer.
In any event, plug the drive into your PC and copy her stuff onto CD/DVD. That will get her off your back while we sort the other out.
Chris B
Chris B
ASKER
Yes I installed the chipset drivers. I think this is more of a problem with the hard drive rather than the motherboard drivers.
I have to get back over to her and see if my 2.5" external drive connects. Also see if her drive connects to my laptop! at least then i will know what I'm dealing with.
back as soon as I know :)
I have to get back over to her and see if my 2.5" external drive connects. Also see if her drive connects to my laptop! at least then i will know what I'm dealing with.
back as soon as I know :)
ASKER
OK, I've had another look a the computer and found that i can not connect any external hard drive or most ( My Kingston data traveller did install) flash drives! Just keeps asking me to install the drivers.
I have flashed the BIOS and the chipset drivers are installed.
Now I'm banning my head as have not got a clue what is causing this problem.
My client will not let me take their external hard drive off their premises as it has private data on it, so I can not copy it onto DVD.
Please help, I'm desperate, so are my clients.
I have flashed the BIOS and the chipset drivers are installed.
Now I'm banning my head as have not got a clue what is causing this problem.
My client will not let me take their external hard drive off their premises as it has private data on it, so I can not copy it onto DVD.
Please help, I'm desperate, so are my clients.
Remove any virtual drive software and repair install.
Chris B
Chris B
ASKER CERTIFIED SOLUTION
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Chris B