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Freecom Mobile classic 2 drive problem!

Posted on 2008-10-18
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Last Modified: 2008-10-25
Please could anyone help me,
I have just installed a new computer for a client Win XP home. But after I did so her freecom Mobile Classic 2, 160 GB drive will not work.
When I plug it in it actually asked for the driver! I went into device manager to see what the problem might be and found this.. USB to ATA /ATAPI Bridge driver missing.
Has anyone had this problem and if so what did you do to correct it?
Th's is extremely urgent as the client backed up the whole of her old Win ME documents and personal data on it for the move to her new computer.
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Question by:jules_007
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6 Comments
 
LVL 28

Expert Comment

by:burrcm
ID: 22750172
Did you install the chipset driver from the mobo CD after installing XP?

Chris B
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LVL 28

Expert Comment

by:burrcm
ID: 22750179
In any event, plug the drive into your PC and copy her stuff onto CD/DVD. That will get her off your back while we sort the other out.

Chris B
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Author Comment

by:jules_007
ID: 22750286
Yes I installed the chipset drivers. I think this is more of a problem with the hard drive rather than the motherboard drivers.
I have to get back over to her and see if my 2.5"  external drive connects. Also see if her drive connects to my laptop! at least then i will know what I'm dealing with.
back as soon as I know :)
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Author Comment

by:jules_007
ID: 22756484
OK, I've  had another look a the computer and found that i can not connect any external hard drive or most ( My Kingston data traveller did install) flash drives!  Just keeps asking me to install the drivers.
I have flashed the BIOS and the chipset drivers are installed.
Now I'm banning my head as have not got a clue what is causing this problem.
My client will not let me take their external hard drive off their premises as it has private data on it, so I can not copy it onto DVD.
Please help, I'm desperate, so are my clients.  
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LVL 28

Expert Comment

by:burrcm
ID: 22757107
Remove any virtual drive software and repair install.

Chris B
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Accepted Solution

by:
jules_007 earned 0 total points
ID: 22763076
ok I found a fix from a friend.

In the registry (regedit) and making sure 'DevicePath' says '%SystemRoot%\inf under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion.

Then make sure all files and folders are visible ('show hidden files and folders') and delete C:\WINDOWS\inf\infcache.1 reboot and let XP recreate it.

So thank you for your help and i will be back another day. :)

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