?
Solved

Remove Symantec Backup Exec 12

Posted on 2008-10-18
4
Medium Priority
?
4,723 Views
Last Modified: 2013-12-01
Hi Experts,

I want to remove symantec backup exec 12 from my server. I removed it from Add/Remove Programs in control panel but it is still the program in the system and services as well. I cannot remove it and i cannot install it again. an anyone pls tell me how can I completely remove  it so that I can install it again. I have attached the messages i receive when I try to remove it and when I try to run the seup file again.

Please help
install.JPG
remove.JPG
0
Comment
Question by:Impex
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 3

Accepted Solution

by:
DrunkenELF earned 1600 total points
ID: 22748916
Dear Impex,

From your description, there are obviously lingering components on your system from a previous install. That is causing the new install to try and upgrade those lingering components, which results in a failure. You should follow the steps in this article below to remove those old components, and then perform an install of 12.0, or 12.5.  
http://seer.entsupport.symantec.com/docs/287320.htm
Cheers!
D-ELF
 
0
 

Author Comment

by:Impex
ID: 22748942
This link gives the method to remove Backup Exec for Windows Servers (BEWS) 11d but I'm using 12. Also the windows cleanup utility is unable to see Symantec Backup Exec.
0
 

Author Closing Comment

by:Impex
ID: 31507441
Many Thanks
0
 

Expert Comment

by:Razbaan
ID: 22860515
it works with back up exec 12 too, apply same steps still even in the windows clean up utility is unable to see the symentec back up exec. remove them from register and C: driver, start menue, desktop icon.......and reboot.....it will fix the problem.

now re-install it after reboot :)
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
Microsoft will be releasing the Windows 10 Creators Update in just a matter of weeks. Are you prepared? Follow these steps to ensure everything goes smoothly and you don't lose valuable data on your PC.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
Suggested Courses

766 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question