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Remove Symantec Backup Exec 12

Posted on 2008-10-18
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Last Modified: 2013-12-01
Hi Experts,

I want to remove symantec backup exec 12 from my server. I removed it from Add/Remove Programs in control panel but it is still the program in the system and services as well. I cannot remove it and i cannot install it again. an anyone pls tell me how can I completely remove  it so that I can install it again. I have attached the messages i receive when I try to remove it and when I try to run the seup file again.

Please help
install.JPG
remove.JPG
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Question by:Impex
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4 Comments
 
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Accepted Solution

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DrunkenELF earned 400 total points
ID: 22748916
Dear Impex,

From your description, there are obviously lingering components on your system from a previous install. That is causing the new install to try and upgrade those lingering components, which results in a failure. You should follow the steps in this article below to remove those old components, and then perform an install of 12.0, or 12.5.  
http://seer.entsupport.symantec.com/docs/287320.htm
Cheers!
D-ELF
 
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Author Comment

by:Impex
ID: 22748942
This link gives the method to remove Backup Exec for Windows Servers (BEWS) 11d but I'm using 12. Also the windows cleanup utility is unable to see Symantec Backup Exec.
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Author Closing Comment

by:Impex
ID: 31507441
Many Thanks
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Expert Comment

by:Razbaan
ID: 22860515
it works with back up exec 12 too, apply same steps still even in the windows clean up utility is unable to see the symentec back up exec. remove them from register and C: driver, start menue, desktop icon.......and reboot.....it will fix the problem.

now re-install it after reboot :)
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