how to fix shutdown problem, system hangs on shutdown commmand

how to fix shutdown problem, system hangs on shutdown commmand
have xp pro that takes forever to shutdown or restart or hangs when doing either too...
how do i fix.?
gstevederbyAsked:
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PedroBuhigasConnect With a Mentor Commented:
Have you looked at the eventlog for any application or system events that may give you more information about what is going on?
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Makaveli213Connect With a Mentor Commented:
http://aumha.org/win4/a/shutdown.htm

Check out this site.  Best site i have seen or used for troubleshooting a XP shut down.
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nobusConnect With a Mentor Commented:
is it recent? then a system restore helps you out
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cantorisConnect With a Mentor Commented:
Before shutting down, close as many applications as you can - including ones you can see running at the bottom right of the screen in the Notification Area.  They try a shut down to see if one of them had been the problem (if so, reinstall/update it).
In a similar vein you can End tasks in the Task Manager prior to shutdown (as well as doing the above) to see if it helps - but you would only want to shut down 3rd party non-essential things that way that you have been able to positively identify - you can search your drive for the filename you see in the tasklist and see if it belongs to the folder of a particular app.  Shut down Windows components this way and you may just crash the PC instead.
After this I would start to wonder about drivers - are your audio and video drivers up to date?

As already suggested, definitly check the event logs and I would also strongly recommend the User Profile Hive Cleanup Service.

One more thing you can try (which can hurry things up) is to edit a setting in Group Policy (XP Pro only):
Start - Run - Gpedit.msc
Browse in there to Computer Configuration - Administrative Templates - User Profiles:
Setting "Maximum retries to unload and update user profile" - you can Enable this setting and enter the value 5.  (60 is the default).  As far as I'm concerned, if it can't unload your registry hive within 5 seconds, it's not likely to by 60 seconds either!
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