ChrisJonesLycos
asked on
Telefonica SMTP Authentication (Spain)
I'm setting our email server in Spain and have a Telefonica ADSL account. The POP3 side is working fine however SMTP requires authentication. I've been sent a username and password and I believe their relay server is smtp.telefonica.net
I have now tried several combinations of username + password but always get back error 535. Some literature I have found suggests username@telefonica.net and other says username$telefonica.net
(I have set up the router directly using IP 192.168.1.1 rather than using the Spanish CD. Could there be some check between the username in the router and the Telefonica smtp that doesn't tally?)
I have now tried several combinations of username + password but always get back error 535. Some literature I have found suggests username@telefonica.net and other says username$telefonica.net
(I have set up the router directly using IP 192.168.1.1 rather than using the Spanish CD. Could there be some check between the username in the router and the Telefonica smtp that doesn't tally?)
Oops, seems like the Telefonica website likes to hide direct links to their pages.
http://www.telefonicaonline.com/on/io/es/atencion/soporte_tecnico_y_averias/internet/internet/correo/correo.htm should be the correct link for instructions on setting up email.
http://www.telefonicaonline.com/on/io/es/atencion/soporte_tecnico_y_averias/internet/internet/correo/correo.htm should be the correct link for instructions on setting up email.
ASKER
We don't use the Telefonica POP3.
The router requires:
User "adslppp@telefonicanetpa" + Pswd "adslppp"
Separately they've sent me the following info by post:
User "jo02im**" + Pswd "317me**"
I've read all the telefonica literature and tried all combinations of username
"jo02im**" "jo02im**@telefonica.net" "jo02im**$telefonica.net"
with both passwords
Obviously I'm missing something but don't know what.
Thanks
The router requires:
User "adslppp@telefonicanetpa" + Pswd "adslppp"
Separately they've sent me the following info by post:
User "jo02im**" + Pswd "317me**"
I've read all the telefonica literature and tried all combinations of username
"jo02im**" "jo02im**@telefonica.net" "jo02im**$telefonica.net"
with both passwords
Obviously I'm missing something but don't know what.
Thanks
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ASKER
Sounds worth a try. I'll set up a sample email using their POP3 and see if that helps. Will let you know what result.
ASKER
Hi larsqa
Well you were three quarters right on that one. I tried to use their POP3 but it immediately forced me to change the username and password. Using the new username and password in the SMTP it all works fine.
For anyone trying this in future, all I can suggest is you follow all the telefonica instructions by the letter even though you're not planning on using any of the facilities they're offering.
Well you were three quarters right on that one. I tried to use their POP3 but it immediately forced me to change the username and password. Using the new username and password in the SMTP it all works fine.
For anyone trying this in future, all I can suggest is you follow all the telefonica instructions by the letter even though you're not planning on using any of the facilities they're offering.
I found http://www.telefonicaonline.com/on/pub/servicios/onTOEntrada/0,,entrada%2Batc_stya_internet%2Bv_segmento%2BAHOG%2Bv_idioma%2Bes%2Bmenu_izq%2B2%2Bnodo_izq%2B1%2Bmenu_cab_sup%2BCliente%2BambitoAcceso%2Bpub,00.html?v_segmento=AHOG&v_idioma=es which seems to be Telefonica's step-by-step for setting up email in Outlook Express, and http://www.telefonicaonline.com/on/pub/servicios/onTOEntrada/0,,entrada%2Batc_stya_internet%2Bv_segmento%2BAHOG%2Bv_idioma%2Bes%2Bmenu_izq%2B2%2Bnodo_izq%2B1%2Bmenu_cab_sup%2BCliente%2BambitoAcceso%2Bpub,00.html?v_segmento=AHOG&v_idioma=es for general information.
As far as I can understand from the above, you should use the same username/password for POP3 as you do for SMTP. If POP3 is working correctly, you should have the correct username/password. (username is with a $ according to the link above).
You can use http://babelfish.yahoo.com to translate the above pages if needed.