idle timeout (no traffic 15ish min) How to stop it

Posted on 2008-10-19
Last Modified: 2013-11-30
I'm using UltraVNC 1.0.5
My server has a BLANK screen saver after 5 min.
I find that when remote viewing I get disconnected after 20 mins.
(I assume when the screen goes blank in 5 min. there is no traffic and UltraVNC has some kind of idle timeout default to 15 sec of no traffic?!?!)

***I have the default settings and my .ini file has idleTimeout set to 0***

I do not want UltraVNC to kill my connection at all, EVEN if there is a blank screen for 4 hours.. I still want to stay connected.

How can I stop it from killing my connection? I can not use the reconnect as this turns the screensaver off during reconnection and my servers screen will be on for another 5 min until it turns off.

Thank-you in advance.
Question by:detroitdr
  • 3
  • 3
LVL 10

Accepted Solution

kukno earned 500 total points
ID: 22752640
hm.. is there a firewall between your PC and the server? If so, the firewall could well drop your session due to lack of traffic.


Author Comment

ID: 22752672
Only windows software firewall. But that wouldn't do it would it?
LVL 10

Expert Comment

ID: 22752687
>Only windows software firewall. But that wouldn't do it would it?

I don't think so. Any messages in the logs (eventlog, etc.) ?
ScreenConnect 6.0 Free Trial

At ScreenConnect, partner feedback doesn't fall on deaf ears. We collected partner suggestions off of their virtual wish list and transformed them into one game-changing release: ScreenConnect 6.0. Explore all of the extras and enhancements for yourself!


Author Comment

ID: 22752715
could you point me to where the eventlog would be? (and on server side or viewer side)
I don't even know which side is disconnecting

(I'm running a test now. and I've changed the screensaver (blank) to 20 min. and currently i have not been kicked off.. that's already 24 min. so it appears to be a blank screen.. no activity and UltraVNC kicks you off after 15 min....

Author Comment

ID: 22752920
If i change the screen saver on server to Stars, then I do not get cut off. So what would be cutting the connection?
LVL 10

Expert Comment

ID: 22752945
go to the "Admin properties" of the VNC server and enable debug logging. The log file will be WinVNC.log in the install directory. Try to reproduce the "effect" and then either look into the debug file or post it here.

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Back to my mac / teamviewer 1 52
Configuring RDP Server with windows 2012 R2 8 39
AnyConnect - VPN server list 2 23
Wake on LAN 12 23
Remote Desktop Connections allow you to control remote host machines via the magic of the Internet and RDP (Remote Desktop Protocol). For the purposes of this article we will assume you are connecting from your home PC or laptop to a remote offic…
Like many organizations, your foray into cloud computing may have started with an ancillary or security service, like email spam and virus protection. For some, the first or second step into the cloud was moving email off-premise. For others, a clou…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now