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Hotsync Manager

Posted on 2008-10-19
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Last Modified: 2013-12-27
At startup of plam Hotsync Mgr I get the following message. "The Hotsync Manager is unable to initialize the TCP/IP connection socket. Please check your Network Configuration from Windows control panel. Make sure you have a TCP/IP network component installed and configured correctly." I have checked and it is there How do I know it is configured correctly? thus the error message goes away? The hardware I'm using is a palm tungstan e2 and a lattitude D830 XP pro
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Question by:ntcowboy12
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Expert Comment

by:hewittg
ID: 22753886
Look at this registry entry.

[HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\HotSync Manager]
"Ircomm"=dword:00000001

If it is set to 1, change it to 0

Glenn
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by:ntcowboy12
ID: 22753908
What is the process to look at this
Thks?
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Accepted Solution

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hewittg earned 500 total points
ID: 22753931
The most important thing to do is back up the registry.

http://support.microsoft.com/kb/322756

After that, go to

start
run
regedit

find [HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\HotSync Manager]
"Ircomm"=dword:00000001

Click once to highlight the key.

The values contained in the key will now appear in the right pane.
Right-click the value you want to modify.
From the right-click menu, choose Modify
change the 1 at the end to a 0

Please, Please, read the ms article so that you feel comfortable changing the registry.

If that registry key is not found, just exit out and let us know.

Glenn

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Author Comment

by:ntcowboy12
ID: 22952115
Thank you worked like a champ
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