?
Solved

drivers with a ? mark

Posted on 2008-10-19
6
Medium Priority
?
748 Views
Last Modified: 2013-12-01
when I go to the device manager there is a question mark? At: other devices.Is that normal?
Also how do I get a connection to the internet as I have a laptop and need to set it up. The router works for the other laptops in the house.Do the drivers have anything to do woth the machine not working good?
Help
0
Comment
Question by:hubbie
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 97

Expert Comment

by:Experienced Member
ID: 22754340
Turn the machine off, then start it up. Does it ask to install any hardware, or tell you to install hardware?  If you have no connection to the internet, do you have an ethernet driver installed?
... T
0
 

Author Comment

by:hubbie
ID: 22754494
I shut down the machine
I don't know what to do now.

0
 
LVL 97

Expert Comment

by:Experienced Member
ID: 22754508
Start it up. When it starts, Windows will attempt to install the hardware with the question mark. You should be able to see at that point, what driver it is fussing with. ... T
0
Get proactive database performance tuning online

At Percona’s web store you can order full Percona Database Performance Audit in minutes. Find out the health of your database, and how to improve it. Pay online with a credit card. Improve your database performance now!

 

Author Comment

by:hubbie
ID: 22754565
when I started it up agaon it didn't ask for anything that i noticed. If i look at device drivers I see ? marks at "other devices" they are named:
                        ethernet controller;  mass storage controller: pci modem: video controller (vga Compatible)
Does this have anything to do with me getting into the computer .One of the places set it was no good but then I got this laptop working but I can't seem to connect to the internet either. I can use some of the programs that were on it from before it stopped working. Now what can I do????
0
 
LVL 39

Accepted Solution

by:
PUNKY earned 2000 total points
ID: 22754608
Go the link below, download all drivers needed, and install on your system. The device manager should not have any error on any entries there, so your system will work properly.
http://esupport.sony.com/US/perl/swu-list.pl?mdl=PCGK23&LOC=3
Your laptop have network NIC:
 http://esupport.sony.com/US/perl/swu-download.pl?mdl=PCGK23&upd_id=1444&os_id=7
And also wireless:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=PCGK23&upd_id=1535&os_id=7
Those 2 should be installed so you can make sure network devices working before setup network and access internet.  
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 22763225
Make sure you download all drivers for your system, and if you could, burn them into a CD for might be later use.
 
0

Featured Post

Will your db performance match your db growth?

In Percona’s white paper “Performance at Scale: Keeping Your Database on Its Toes,” we take a high-level approach to what you need to think about when planning for database scalability.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One good source is the manufacturer's web site. Even though the device operating system is changing, the hardware isn't. Going to the support site and looking at the Vista drivers provides a starting point for identifying system hardware for which d…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question