OWA wont connect remotely

Posted on 2008-10-20
Last Modified: 2012-06-22
Hello all

My server is setup with SBS 2003, I can send and receive email via the exchange server, and internally when you enter the https://myservername/exchange, the Outlook Web Access login screen appears and I am able to log in to check email.

If i enter https://81.xx.xx.xx/exchange into my Web browser (The static IP of my router) I get a page not displayed screen in firefox but with the following message

"Though the site seems valid, the browser was unable to establish a connection."

Is the static IP/exchange the way to  connect to OWA? Any thoughts or comments would be most appreciated.

Best Regards
Question by:brynstar
  • 3
  • 2

Expert Comment

ID: 22756184
You can sometimes access OWA in that fashion.  However it comes down to how IIS is configured and whether the default web site has a blank host header or not.  Are you trying to use an internal IP address or external IP address?  If external, are you outside your organisation?

So you want to get to OWA from outside or inside?

Author Comment

ID: 22756201
I can get to OWA inside the network fine via https://myserver/exchange

the IP address I am using is my public static IP

I'm inside my network but I have a colleague outside who's trying the external IP to access it

Accepted Solution

premiumnz earned 500 total points
ID: 22756223
OK.  You will need to ensure that you have port 443 open on your router/firewall and pointing at your server.

Author Comment

ID: 22756284
Thank you premiumnz!

Works externally! Result! I'm getting an error though with the secure connection, I need to add an exception to allow the OWA login to load.

The certificate details show the SSL i created in the connect to internet wizard

How can I add another certificate to the server so that the https://mystaticip/exchange loads without a security error?

Best Regards

Expert Comment

ID: 22756372
Bryn,  SSL certificates must be issued by an authority.  If you issue the certificate yourself then you will need to ensure that the FQDN (fully qualified domain name) matches the one you are using externally.  For example,  if the certicifate says, then simply go to your external DNS provider and add an A record of "mail" to point to this IP address.  Then it will work properly.

Finally if it is self signed certificate, then you need to install the certificate in IE on the remote machine.  Browse to  Accept the certificate, then click on the certificate error up the top of IE (7) and select view certificate and then install.  This will ensure that you no longer get prompted.


Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to:…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit If you want to manage em…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question