Out of office replies are not sent to external email addresses

Posted on 2008-10-20
Last Modified: 2010-04-21
When I activate out of office for one of my users, out of office replies are sent to internal users but not external users.  I emailed from my hotmail account a user that had out of office enabled.  Message was recieved OK and an out of office reply sent.  However reply is never received at my hotmail account, in message tracking it says "SMTP Message submitted to categorizer" and does not go past this.
Any help would be appreciated.  Thanks.
Question by:Peter_Cull
  • 4
LVL 57

Expert Comment

by:Pete Long
ID: 22756246
Out of office replies are not sent externally by default you need to enable it on the Exchange server
LVL 57

Accepted Solution

Pete Long earned 150 total points
ID: 22756256
Exchange 2003  system manager -> global settings -> internet message formats -> right click on default ->advanced -> allow out of office responses
LVL 16

Assisted Solution

JoWickerman earned 100 total points
ID: 22756260
Hi Peter_Cull,

Check in your Exchange System Manager, under Global Settings, you will see Internet Message Formats. Click on that, then in the right pane you will see Default, double click on default, then on the proprty sheet that comes up click on Advanced tab. There you will see a checkbox for "allow out of office replies.

The problems with reply email signatures

Do you wish that you could place an email signature under a reply? Well, unfortunately, you can't. That great Exchange/Office 365 signature you've created will just appear at the bottom of an email chain. What a pain! Is there really no way to solve this? Well, there might be...

LVL 57

Expert Comment

by:Pete Long
ID: 22756262

Author Closing Comment

ID: 31507761
Thanks Guys, it's now working.  Much appreciated.
LVL 57

Expert Comment

by:Pete Long
ID: 22756903

Featured Post

Do email signature updates give you a headache?

Are you constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
how to add IIS SMTP to handle application/Scanner relays into office 365.

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now