Out of office replies are not sent to external email addresses

Posted on 2008-10-20
Last Modified: 2010-04-21
When I activate out of office for one of my users, out of office replies are sent to internal users but not external users.  I emailed from my hotmail account a user that had out of office enabled.  Message was recieved OK and an out of office reply sent.  However reply is never received at my hotmail account, in message tracking it says "SMTP Message submitted to categorizer" and does not go past this.
Any help would be appreciated.  Thanks.
Question by:Peter_Cull
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Expert Comment

by:Pete Long
ID: 22756246
Out of office replies are not sent externally by default you need to enable it on the Exchange server
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Accepted Solution

Pete Long earned 150 total points
ID: 22756256
Exchange 2003  system manager -> global settings -> internet message formats -> right click on default ->advanced -> allow out of office responses
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Assisted Solution

JoWickerman earned 100 total points
ID: 22756260
Hi Peter_Cull,

Check in your Exchange System Manager, under Global Settings, you will see Internet Message Formats. Click on that, then in the right pane you will see Default, double click on default, then on the proprty sheet that comes up click on Advanced tab. There you will see a checkbox for "allow out of office replies.

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Expert Comment

by:Pete Long
ID: 22756262

Author Closing Comment

ID: 31507761
Thanks Guys, it's now working.  Much appreciated.
LVL 57

Expert Comment

by:Pete Long
ID: 22756903

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