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jabba316

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vista can't boot in safe mode (configuring updates)

i have a friends acer extensa 5220 laptop. they have had it on dial-up for the internet and to me it looks like its tried updating as its shutting down and is now stuck on configuring updates 3 of 3.

Ive tried booting in safe mode but just comes back to the configuring screen then shuts down. Ive looked on the reapir and tried to system restore only to find out there isnt a restore point :(

I have no vista operating cd with the laptop so does anyone have any ideas of how to get to the desktop and switch the updates off and would this stop the configuring or has the damage already been done.

thanks for any help
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Chris B
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jabba316

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thanks chris, ill let you know how i get on
chris,

thank you very much, absolutely bang on guide on how to fix it :)