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User receiving Meeting requests for someone she is not a Delegate of

Posted on 2008-10-20
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Last Modified: 2011-10-19
I have a user that is receiving Meeting requests for someone that she is not set up as a delegate of. I have checked his mailbox and hers and they have NO connection but she continues to receive his meeting requests.

I have attached a sample, the user is Karen and the person's requests are saying that this meeting is not on Michael Barry's calendar.... Karen has no connection to Michael at all they don't even work in the same department.

Can anyone offer any advice?

Thank you
karen.doc
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Question by:JCochran1977
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11 Comments
 
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Author Comment

by:JCochran1977
ID: 22758073
We have tried recreating her profile and that has not helped.

I am not sure what ldp dumps are but if you can tell me i will see if i can get you the information.
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LVL 33

Expert Comment

by:Exchange_Geek
ID: 22759055
To use LDP to dump attributes of an Active Directory object:

1) Install the Windows 2000 Support Tools on any Windows 2000 server.
The setup.exe file can be found within the support folder on the
Windows 2000 CD.
2) Click Start > Programs > Windows 2000 Support Tools > Tools >
Active Directory Administration Tool
3) After LDP is loaded, click Connection > Connect and enter the name
of one of your domain controllers and port 389. Leave the
Connectionless checkbox empty. Click OK.
4) Next, click Connection > Bind, then enter the credentials for
either a domain admin or enterprise admin account, leave the domain
box checkmarked, then click OK.
5) Click View > Tree and leave the Base DN blank empty. Click OK.
6) You should now see the Active Directory container hierarchy in the
left window pane. Drill down to the Users container (or
Organizational Unit) that holds the account that you wish to dump.
7) Locate the user object, highlight it, then click Connection > New.
This will clear the contents of the right window pane.
8) Double-click on the account you wish to dump.
9) Click Connection > Save As and enter a file name for your dump
file.
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Author Comment

by:JCochran1977
ID: 22759620
We use Exchange 2003 on windows 2003 R2
will this still work.
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LVL 33

Expert Comment

by:Exchange_Geek
ID: 22759766
Yes, all you require support tools for windows 2003 - this would be on the W2k3 CD or download from the link given below.

http://support.microsoft.com/kb/892777

W2k3 SP1 support tools
www.microsoft.com/downloads/details.aspx?FamilyId=6EC50B78-8BE1-4E81-B3BE-4E7AC4F0912D


W2k3 SP2 support tools
www.microsoft.com/downloads/details.aspx?familyid=96A35011-FD83-419D-939B-9A772EA2DF90
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Author Comment

by:JCochran1977
ID: 22759855
Well i found this but no matter what i try it says it can not connect. I am using my domain admin/exchange admin account
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LVL 33

Expert Comment

by:Exchange_Geek
ID: 22760708
Well, if you are logged into the operating system using domain / enterprise admin.

Open ldp.exe from Start - Run
Click on Connection - Connect - Hit Enter (Do not enter any info)
Click on Connection - Bind - Hit Enter (Do not enter any info)
Click on View - Tree - BaseDN - Select your domain name from the drop down box - Hit Enter.

Later, you can proceed as stated earlier.
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Author Comment

by:JCochran1977
ID: 22761136
Files are attached .. thank you for the directions. kkiebler is the one receiving the meeting invites and mbarry is the user that they are coming from
mbarry.txt
kkiebler.txt
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LVL 33

Accepted Solution

by:
Exchange_Geek earned 2000 total points
ID: 22761379
Looking into Michael's report, i find his delegate is

publicDelegatesBL: CN=Marie Gluza,OU=Users,OU=Corporate,DC=na,DC=lzb,DC=hq;

Looking into Karen's report, i find delegates.

publicDelegatesBL:
CN=David Jones,OU=Users,OU=Corporate,DC=na,DC=lzb,DC=hq;
CN=Boyd Lauritsen,OU=Disabled Accounts,OU=Corporate,DC=na,DC=lzb,DC=hq;
CN=Ron Balzer,OU=Users,OU=Corporate,DC=na,DC=lzb,DC=hq;
CN=Monroe Conf Rm Sales & Marketing,OU=Conference Rooms,OU=Corporate,DC=na,DC=lzb,DC=hq;
CN=Bob Ireland,OU=Users,OU=Corporate,DC=na,DC=lzb,DC=hq; CN=Jim Reilly,OU=Users,OU=Corporate,DC=na,DC=lzb,DC=hq;
CN=Greg White,OU=Users,OU=Corporate,DC=na,DC=lzb,DC=hq;

I am praying this does not go into a loop, honestly. Ok, what i request you to do is.

Using the above information (it is pretty clear where each user is located if you simply read CN-CN-CN)
All you need to do is open a notepad - make an entry for each of the object mentioned above.

User Name:
Public delegates attribute:

I just want to counter-check if these nested settings do not co-relate some where.
For eq
user1 has delegate user2. user3 has delegate user4. user 4 delegate user5. user2 also delegate user5.

Hence, user5 was common to user1 and user3 (in-directly).

Got my point ??? Look, i know it is a bit amusing, but we're trying to drill to the root cause level.
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Author Comment

by:JCochran1977
ID: 22766219
So basically since Karen is a delegate for some of those people she is receiving Michael's invites? She is a Delegate for Greg White for sure, I know that one for sure. But she isn't related to Michael at all?
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Expert Comment

by:Exchange_Geek
ID: 22766372
Well, can we remove the delegate for Greg White - wait for another 30mins for replication time. If there is still no link between Michael and Karen (and you are sure on that) - let us go ahead and try this out.

Do not worry - we would place the delegate once more after troubleshooting.
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LVL 1

Author Comment

by:JCochran1977
ID: 22766493
So you want me to add a profile for Greg and remove Karen as the delegate? just trying to make sure i understand.

I also am really a little confused as to what your other idea was.
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