Solved

ATT Phone error while syncing with exchange

Posted on 2008-10-20
5
252 Views
Last Modified: 2012-05-05
I was able to send and receive e-mails fine and now I get an error that tells me that there is an error while syncing.  It is an att phone and we have an exchange server none of the settings on the phone have changed and other than windows updates nothing has changed on the exchange server. Any suggestions will be greatly appreciated
0
Comment
Question by:Michaelgoff79
  • 3
  • 2
5 Comments
 
LVL 5

Expert Comment

by:Pat Pribel
ID: 22758101
Are you getting any specific error codes? I've seen some issues in the past with sync'ing calendar items. Try removing the calendar folder from sync'ing and see what happens.
0
 
LVL 5

Accepted Solution

by:
Pat Pribel earned 500 total points
ID: 22758140
One other issue I came across had to do with Sharepoint alert emails. When I would receive one of those emails my phone would stop syncing. As soon as I removed the email from my inbox everything would work again. I believe there is a patch that fixes this issue if this turns out to be your problem.
0
 
LVL 1

Author Comment

by:Michaelgoff79
ID: 22758609
no error codes, on the phone it says error while syncing and appears to send the e-mail just fine. And btw the error only occurs when I try to send an e-mail
0
 
LVL 5

Expert Comment

by:Pat Pribel
ID: 22758846
Are you receiving emails and calendar items to the phone just fine?
0
 
LVL 1

Author Comment

by:Michaelgoff79
ID: 22759270
yes receiving emails just fine
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data‚Ķ
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates‚Ķ

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question