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ATT Phone error while syncing with exchange

Posted on 2008-10-20
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Last Modified: 2012-05-05
I was able to send and receive e-mails fine and now I get an error that tells me that there is an error while syncing.  It is an att phone and we have an exchange server none of the settings on the phone have changed and other than windows updates nothing has changed on the exchange server. Any suggestions will be greatly appreciated
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Question by:Michaelgoff79
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by:Pat Pribel
ID: 22758101
Are you getting any specific error codes? I've seen some issues in the past with sync'ing calendar items. Try removing the calendar folder from sync'ing and see what happens.
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Pat Pribel earned 2000 total points
ID: 22758140
One other issue I came across had to do with Sharepoint alert emails. When I would receive one of those emails my phone would stop syncing. As soon as I removed the email from my inbox everything would work again. I believe there is a patch that fixes this issue if this turns out to be your problem.
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by:Michaelgoff79
ID: 22758609
no error codes, on the phone it says error while syncing and appears to send the e-mail just fine. And btw the error only occurs when I try to send an e-mail
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Expert Comment

by:Pat Pribel
ID: 22758846
Are you receiving emails and calendar items to the phone just fine?
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Author Comment

by:Michaelgoff79
ID: 22759270
yes receiving emails just fine
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