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Could it be that there are references in your files pointing to data on one of your office servers, e.g. .dot files, fonts, printers, macros, or is there sort of a centralized access management which he can't reach when offline?<br />
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Could it be that there are references in your files pointing to data on one of your office servers, e.g. .dot files, fonts, printers, macros, or is there sort of a centralized access management which he can't reach when offline?
 


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The files can be reached when they are in the office and show up even when they are not connected but they just can not open them.
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The files can be reached when they are in the office and show up even when they are not connected but they just can not open them.

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Is there some error message? Please post!
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Is there some error message? Please post!

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The only error is that it will not sync. It will sync when they are in the office but not when using VPN.
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The only error is that it will not sync. It will sync when they are in the office but not when using VPN.

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We recently created a new SBS 2003 server for our office and one of our salesman had some files synced to another server on the domain, now he is having problems opening the files when he is offline. He can open the files when connected to the network but not when he is home. 
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We recently created a new SBS 2003 server for our office and one of our salesman had some files synced to another server on the domain, now he is having problems opening the files when he is offline. He can open the files when connected to the network but not when he is home. 

Offline Files not available

The term "Backup" means the methods and processes involved to copy computer data (system data as well as application data) to media other than the ones where the data originally live (disk, tape, optical, cloud). "Restore" in turn means the methods and processes involved in data recovery, i. e., bringing back copied computer data to their original location. Backup/Restore primarily serves as a means of protection against data loss, be it due to disaster, corruption or sabotage. It can also be used for recovering data from an earlier point in time and even for cloning machines or applications. There is a wide variety of backup/restore software available, from expensive commercial products to free or open source tools.

Storage Software

Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).

Active Directory (AD) is a Microsoft brand for identity-related capabilities. In the on-premises world, Windows Server AD provides a set of identity capabilities and services, and is hugely popular (88% of Fortune 1000 and 95% of enterprises use AD). This topic includes all things Active Directory including DNS, Group Policy, DFS, troubleshooting, ADFS, and all other topics under the Microsoft AD and identity umbrella.