Solved

Form required to view this message cannot be displayed

Posted on 2008-10-20
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3,288 Views
Last Modified: 2009-07-29
System Details:

6 HP BL460's w/ Server 2003 R2 SP2, Citrix PS 4.5 SR2 and Office 2007 SP1

Problem:

A user logs into one of these 6 Citrix servers and runs Outlook 2007.  When that users wants to create a new meeting request or appointment they will go into their calendar and click on the day that they want to create the request.  When they do this they will sometimes get this error:

"Form required to view this message cannot be displayed"

We've tried all MS recommendations like clearing the forms cache in outlook and deleting the forms.dat file from their profile but nothing works. The really strange things is that after some time has passed it will all of a sudden start working again.  This is a very sporadic problem that does not seem to have a pattern with respect to user or server.  This is one of those nagging issues that has the protential to become a huge problem if it is not resolved soon.  Help is needed!  Thanks.

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Question by:fcsiladmin
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Assisted Solution

by:meugen
meugen earned 25 total points
ID: 22994874
Is this happening also on a non-Citrix server? or on local workstations?
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Accepted Solution

by:
fcsiladmin earned 0 total points
ID: 22994938
Actually, I just got the solution from a MS tech.  We've installed the meeting place express plug in for outlook and apparently, periodically, it's changing the, "when posting to this folder use:"  in the calendar properties to use the meeting place form instead of the IPM.Appointment form.  Changing this corrects the issue.  
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