Solved

Form required to view this message cannot be displayed

Posted on 2008-10-20
2
3,297 Views
Last Modified: 2009-07-29
System Details:

6 HP BL460's w/ Server 2003 R2 SP2, Citrix PS 4.5 SR2 and Office 2007 SP1

Problem:

A user logs into one of these 6 Citrix servers and runs Outlook 2007.  When that users wants to create a new meeting request or appointment they will go into their calendar and click on the day that they want to create the request.  When they do this they will sometimes get this error:

"Form required to view this message cannot be displayed"

We've tried all MS recommendations like clearing the forms cache in outlook and deleting the forms.dat file from their profile but nothing works. The really strange things is that after some time has passed it will all of a sudden start working again.  This is a very sporadic problem that does not seem to have a pattern with respect to user or server.  This is one of those nagging issues that has the protential to become a huge problem if it is not resolved soon.  Help is needed!  Thanks.

0
Comment
Question by:fcsiladmin
2 Comments
 
LVL 6

Assisted Solution

by:meugen
meugen earned 25 total points
ID: 22994874
Is this happening also on a non-Citrix server? or on local workstations?
0
 

Accepted Solution

by:
fcsiladmin earned 0 total points
ID: 22994938
Actually, I just got the solution from a MS tech.  We've installed the meeting place express plug in for outlook and apparently, periodically, it's changing the, "when posting to this folder use:"  in the calendar properties to use the meeting place form instead of the IPM.Appointment form.  Changing this corrects the issue.  
0

Featured Post

Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange 2013 - Outlook Anywhere 8 52
Active Directory Account getting mysteriously locked 13 63
Advice on Mailbox Management & Data Retention 4 44
MS Outlook Rule 4 19
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question