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Wireless LAN Adaptor gets disabled in device manager every time the PC is restarted

Posted on 2008-10-20
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The wireless LAN adaptor on a DELL Latitude XT tablet gets disabled in the Device Manager every time the tablet is switched off or re-started. The only way to get the adaptor working again is to log in as local Admin and enable it in the Device Manager. The tablet runs Windows Vista Business SP1 and the adaptor is controlled by Odyssey Access Client Manager Enterprise Edition V4.8. I tried all the advanced settings of the WLAN card in the device manager, Windows Power Settings or Odyssey Access Client Manager settings.
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Question by:PNickJames
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Accepted Solution

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CanvasYou earned 375 total points
ID: 22759610
Go to their website - and get newest driver.
Also - if it is new tablet - call DELL.
WLAN (is it a dongle USB - PCI - or Internal?)
If USB - might be USB drivers or dongle drivers -
if internal - it is prolly a vista issue -
If it came stock w/ the Dell - then they should have a patch or most recent driver on their site - just enter your Service Tag number.
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Expert Comment

by:CanvasYou
ID: 22759640
"The only way to get the adaptor working again is to log in as local Admin and enable it in the Device Manager." - Does it work if you login as Admin? or even as Admin do you have to enable it?
Might try making the user an Admin - just for the install (or power user)
Then reboot, and take his priv. away afterwards.
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Author Comment

by:PNickJames
ID: 22765619
Re-installing the WLAN card driver resolved the device problem but it looks like it is a combination of driver / WLAN software issue  
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