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Microsoft Exchange E-mail Problems for only One User
I have been having e-mails problems for only one of the users in our company. Using Microsoft Exchange Server 2003 and Outlook 2003. She has received the following two messages in the last two weeks:
Your message did not reach some or all of the intended recipients.
Subject: RE: student device
Sent: 10/20/2008 8:18 AM
The following recipient(s) could not be reached:
tsmith@school.org on 10/20/2008 8:18 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mail.ourcompany.org #5.5.0 smtp;550 bosauthsmtp02: Host (our ip address): No unauthenticated relaying permitted>
and
Your message did not reach some or all of the intended recipients.
Subject: RE: Xavier
Sent: 10/16/2008 10:30 AM
The following recipient(s) could not be reached:
J.Smith on 10/16/2008 10:30 AM
You do not have permission to send to this recipient. For assistance, contact your system administrator.
<mail.our company.org #5.7.1 smtp;550 5.7.1 Unable to relay for J.Smith@hercompany.com>
I've checked all settings for this user and they are the same as other users who have no trouble with their e-mail. If she resends, they have been going through. Ideas? Thanks.
Your message did not reach some or all of the intended recipients.
Subject: RE: student device
Sent: 10/20/2008 8:18 AM
The following recipient(s) could not be reached:
tsmith@school.org on 10/20/2008 8:18 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mail.ourcompany.org #5.5.0 smtp;550 bosauthsmtp02: Host (our ip address): No unauthenticated relaying permitted>
and
Your message did not reach some or all of the intended recipients.
Subject: RE: Xavier
Sent: 10/16/2008 10:30 AM
The following recipient(s) could not be reached:
J.Smith on 10/16/2008 10:30 AM
You do not have permission to send to this recipient. For assistance, contact your system administrator.
<mail.our company.org #5.7.1 smtp;550 5.7.1 Unable to relay for J.Smith@hercompany.com>
I've checked all settings for this user and they are the same as other users who have no trouble with their e-mail. If she resends, they have been going through. Ideas? Thanks.
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Please post the solution here at least.
Please post the solution here at least.
Exchange Server - I don't think so - since it is working fine, as it allowed to send emails through.
Outlook Client - Not sure that has anything to do with NDR and emails - its purely store and its drivers / configuration settings.
I would basically move her mailbox to a new store or disconnect-reconnect her mailbox. Of course these troubleshooting steps also involves deleting the local ost files and recreating OL profiles.