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LogMeIn Security

Posted on 2008-10-20
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Last Modified: 2010-04-21
I'm considering making use of the Remote Control software LogMeIn, but I wanted to gather opinions from other people primarily on the security-aspect of the service. The one point which concerns me is LogMeIn uses my domain login to login to my computer, and obviously the transmission of my and my client's login information through LogMeIn's servers concerns me. Who else uses it, and how would you rate it? Comments on the Security of the service would be helpful.

Thanks!
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Question by:tigermatt
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LVL 59

Accepted Solution

by:
Darius Ghassem earned 2000 total points
ID: 22760062
I currently use it for multiple remote sites it has been a great tool for me. The one thing I don't like is I can't organize like I want to. I have some sites on the paid edition and have some of the Free edition. You can print and transfer files with the paid edition but there are sites I don't have to do that with so I use the free edition for them. The remote system is always on when you want to connect if the PC is turn on.

There hasn't been one time that I was concerned about security with logmein. They do use encryption with all data including the logon process. I had the same concerns you did and after speaking with customer support I felt comfortable.

https://secure.logmein.com/security.asp

Now that being said I can tell you 100% that the system can't be hacked to get user information because I felt like retail stores and online stores should be able to protect information but they get hacked too and lose credit card info. I don't think anything is full proof but I do believe logmein is safe.  
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LVL 58

Author Comment

by:tigermatt
ID: 22760214

Well that's certainly a good response. If no more opinions are posted I'll close this out.
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LVL 59

Assisted Solution

by:Darius Ghassem
Darius Ghassem earned 2000 total points
ID: 22760437
@Matt,

There is another remote solution that I had some experience with is Go to Meeting which is just like logmein but they don't have a free edition. Also, Logmein has more solutions like LogmeinRescue and LogmeinBackup.

Webex is another but they are kind of expensive.

Have you tried the logmein free yet?
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LVL 58

Author Comment

by:tigermatt
ID: 22760561
LogMeIn Free is what I am experimenting with at the moment. I particularly like their facility whereby I can print a list of one-time codes and then use one each time I login to the LogMeIn site.

I've used GoToAssist Express (Beta Edition) for some time now which I think is similar to LogMeIn Rescue for remote support, but now I want to access my home PC from elsewhere I needed another solution!

Could you review http://Q_23830665.html for me? Just another quick question on one of the features, as I've not used LogMeIn before.

I'm closing this out.

Matt
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LVL 58

Author Closing Comment

by:tigermatt
ID: 31507903
Thanks! Your views in http:Q_23830665.html would be appreciated :)
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