Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 351
  • Last Modified:

In windows live email with pictures are showing up as black boxes insted of the pictures being shown

I have an issue with an XP home system that the user has an hotmail account. her complaint was that her email stopped showing pictures insted they are just black boxes in the place of pictures. I downloaded the live desk top that checks the email more like a pop3 and that fixed it. She just called me back 2 weeks later and said now even this has an issue with the black boxes. I am overlooking something but don't know what. Any help is appreciated!

0
walkman48
Asked:
walkman48
  • 2
  • 2
2 Solutions
 
war1Commented:
Hello walkman48,

Windows Live Mail opens pictures in Temp folder. Delete the content of Temp folder and Temporary Internet Files folder.

Hope this helps!
war1
0
 
jcimarronCommented:
walkman48--Probably on the Read tab of Windows Mail  Tools there should be a box "Read all messages in plain text".  Is this checked?  If so uncheck it.
Is this happening with messages from all senders or just one?
0
 
walkman48Author Commented:
To update:

I found that they needed an update to Adobe flash player this is what was stopping the images to load in both accounts. I had just done this for IE7 but they on a tip from a friend they downloaded mozilla and started the same issue over with a different browser. Thanks for all who replied!
0
 
walkman48Author Commented:
Thanks!
0
 
war1Commented:
walkman48, glad the problem is solved.  Thanks for the points.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now