Solved

LogMeIn Lost One-Time Codes

Posted on 2008-10-20
2
1,531 Views
Last Modified: 2012-05-05

Just evaluating LogMeIn, and I want to use their 'One-Time' code facility whereby I print a list of codes and use one up each time I login to their system.

Quick Questions, since I've not used LogMeIn before, and I can see these as potential issues:

1. What happens if I lose the codes? I tried not entering a code when I logged in to LogMeIn and didn't get anywhere, and there doesn't appear to be a facility to reset the one-time codes feature (which is understandable)
2. What happens when all the codes run out? Do I need to remember to print a new list before they do so?

Thanks!
0
Comment
Question by:tigermatt
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 58

Accepted Solution

by:
tigermatt earned 0 total points
ID: 22760713

Looks like I found it - I have to physically sit in front of any PC linked to my LogMeIn Account, access the local LogMeIn security settings from the tray icon, then go to Preferences, Security, Extra Security Features where it is possible to disable the Printed Codes there.

Matt.
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 22760728
The One Time Password Authentication is a good feature which I used for a little while but back away from it when we had mutiple users needing access to the control panel.

I didn't lose the codes so I'm not for sure but what Logmein told me was that I would have to call or email to validate that I lost the current codes to get a temporary password to the logmein site.

When you are going to run out of the codes you need to print another set of codes which will make the other codes invalid. You need to remember to print another sheet. If you don't you will most likely will have to do the same procedure as if you lost the codes.

https://secure.logmein.com/documentation/Security/wp_lmi_security.pdf
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

No single Antivirus application (despite claims by manufacturers) will catch or protect you from all Virus / Malware or Spyware threats. That doesn't stop you from further protecting yourself however - and this article is to show you how.
A hard and fast method for reducing Active Directory Administrators members.
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question