Solved

Normal.dot stays open.

Posted on 2008-10-20
3
314 Views
Last Modified: 2009-04-14
Is there anyway to force the Normal.dot file to not lock open and saved when word is closing.  The applications that are being run on these pc's launch word as an application but never seems to close word after it has been exited.  
0
Comment
Question by:ecmsi
  • 2
3 Comments
 
LVL 19

Expert Comment

by:dlc110161
ID: 22771660
Are you trying to get several users to use the same Normal.dot? The Normal.dot template is designed to be a "scratch pad" for each user.

Otherwise, I am not sure I understand your problem.

Dawn Crosier-Bleuel
Word MVP
0
 

Author Comment

by:ecmsi
ID: 22772139
No, they have an application call CabinetNG which is a virtual filing cabinet applicatioin.  They can click on documents for the application and it lauches word.  If they open another document is locks open the normal.dot file and says it's in use by another user or application.  What I've noticed in task manager is that word appears to be open even though it's not.
0
 

Accepted Solution

by:
ecmsi earned 0 total points
ID: 24111153
This problem was resolved by the vendor who provided a patch/update that resolved the issue for us.

Thanks
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Printing issues with color, black and white and MS WORD 19 66
Word / Printing 8 63
help with flyer 3 76
Saving document in Word 2007/2010 format using MS Word 2013 6 53
The Selection object is designed for user interaction. It has a Range property, so it can be used in most places that a Range object can. Recorded macros must use the Selection because they are simply copying what the user is doing. A Range prope…
This is written from a 'VBA for MS Word' perspective, but I am sure it applies to most other MS Office components where VBA is used.  One thing that really bugs me is slow code, ESPECIALLY when it's mine!  In programming there are so many ways to…
This video shows the viewer how to set up and create Footnotes in their document. Click on the References tab: Select "Insert Footnote": Type in desired text:
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question