Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Normal.dot stays open.

Posted on 2008-10-20
3
Medium Priority
?
319 Views
Last Modified: 2009-04-14
Is there anyway to force the Normal.dot file to not lock open and saved when word is closing.  The applications that are being run on these pc's launch word as an application but never seems to close word after it has been exited.  
0
Comment
Question by:ecmsi
  • 2
3 Comments
 
LVL 19

Expert Comment

by:dlc110161
ID: 22771660
Are you trying to get several users to use the same Normal.dot? The Normal.dot template is designed to be a "scratch pad" for each user.

Otherwise, I am not sure I understand your problem.

Dawn Crosier-Bleuel
Word MVP
0
 

Author Comment

by:ecmsi
ID: 22772139
No, they have an application call CabinetNG which is a virtual filing cabinet applicatioin.  They can click on documents for the application and it lauches word.  If they open another document is locks open the normal.dot file and says it's in use by another user or application.  What I've noticed in task manager is that word appears to be open even though it's not.
0
 

Accepted Solution

by:
ecmsi earned 0 total points
ID: 24111153
This problem was resolved by the vendor who provided a patch/update that resolved the issue for us.

Thanks
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you work with Word a lot, you probably use styles. If you use styles a lot, you've probably balled your fist more often than not when working with the ribbon. In Word 2007/2010, one of the things that I find missing when using styles is a quic…
This is written from a 'VBA for MS Word' perspective, but I am sure it applies to most other MS Office components where VBA is used.  One thing that really bugs me is slow code, ESPECIALLY when it's mine!  In programming there are so many ways to…
In this video, we show how to convert an image-only PDF file into a PDF Searchable Image file, that is, a file with both the image (typically from scanning) and text, which is created in an automated fashion with Optical Character Recognition (OCR) …
This video shows the viewer how to set up and create Footnotes in their document. Click on the References tab: Select "Insert Footnote": Type in desired text:
Suggested Courses

824 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question