No Internet when connected to VPN

Posted on 2008-10-20
Last Modified: 2012-05-05
I have a laptop joined to a domain.  It is offsite using a Sprint PCS wireless card.  To access the Exchange server, we are establishing a Microsoft VPN using Routing and Remote access.  Once the VPN is established, internet is no longer accessible (IE hangs) & files on the desktop take a long time to open.  

I've done this setup with other users before and have not had a problem over WiFi.  Could it be Sprint, the setup of RAS on the SBS or something in the VPN client configuration.  Those are the elements that I can think that could be creating the issue.

I do have My Documents redirected to the SBS.  

Oh.  If I disconnect the VPN, then everything is fine.  I can then reconnect the VPN and internet works, however as soon as I resync with the SBS then the internet goes again.

Hope that all helps.
Question by:rkmtec
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Expert Comment

ID: 22761717
Connecting to the VPN causes your default gateway to be redirected to the VPN gateway. Use route command to manually specify your ISP's gateway as the default instead of the one assigned by the VPN.

Author Comment

ID: 22761789
I have unchecked "use default gateway on remote network" in the VPN TCP/IP properties.  Is that the same thing?

Expert Comment

ID: 22761862
Probably yes. If it still doesn't work post here output of the commnad "route print" when you are not connected in VPN and the one when you are connected to the VPN.

Author Comment

ID: 22761888
In the routing table on the laptop both the Sprint Gateway and the VPN gaeway network routes are at a metric of 1.  How do I make the VPN gateway a higher metric other than removing the check in the "use default gateway on remtoe network"?

Accepted Solution

rkmtec earned 0 total points
ID: 22762243
I removed MY Doc folder redirection and the problem is solved.

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