Solved

No Internet when connected to VPN

Posted on 2008-10-20
5
257 Views
Last Modified: 2012-05-05
I have a laptop joined to a domain.  It is offsite using a Sprint PCS wireless card.  To access the Exchange server, we are establishing a Microsoft VPN using Routing and Remote access.  Once the VPN is established, internet is no longer accessible (IE hangs) & files on the desktop take a long time to open.  

I've done this setup with other users before and have not had a problem over WiFi.  Could it be Sprint, the setup of RAS on the SBS or something in the VPN client configuration.  Those are the elements that I can think that could be creating the issue.

I do have My Documents redirected to the SBS.  

Oh.  If I disconnect the VPN, then everything is fine.  I can then reconnect the VPN and internet works, however as soon as I resync with the SBS then the internet goes again.

Hope that all helps.
0
Comment
Question by:rkmtec
  • 3
  • 2
5 Comments
 
LVL 4

Expert Comment

by:petr_hlucin
ID: 22761717
Connecting to the VPN causes your default gateway to be redirected to the VPN gateway. Use route command to manually specify your ISP's gateway as the default instead of the one assigned by the VPN.
0
 

Author Comment

by:rkmtec
ID: 22761789
I have unchecked "use default gateway on remote network" in the VPN TCP/IP properties.  Is that the same thing?
0
 
LVL 4

Expert Comment

by:petr_hlucin
ID: 22761862
Probably yes. If it still doesn't work post here output of the commnad "route print" when you are not connected in VPN and the one when you are connected to the VPN.
0
 

Author Comment

by:rkmtec
ID: 22761888
In the routing table on the laptop both the Sprint Gateway and the VPN gaeway network routes are at a metric of 1.  How do I make the VPN gateway a higher metric other than removing the check in the "use default gateway on remtoe network"?
0
 

Accepted Solution

by:
rkmtec earned 0 total points
ID: 22762243
I removed MY Doc folder redirection and the problem is solved.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've often see, or have been asked, the question about the difference between the Exchange 2010 SP1 version, available as part of Small Business Server (SBS) 2011, and the “normal” Exchange 2010 SP1 Standard. The answer to the question is relativ…
How to set-up an On Demand, IPSec, Site to SIte, VPN from a Draytek Vigor Router to a Cyberoam UTM Appliance. A concise guide to the settings required on both devices
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question