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Forwarding attachments with a Blackberry Curve.

I have just recently setup a BES server(within the last 2 weeks) so some of my users can sync their Blackberries to our Exchange 2003 server. When they try to forward an email with attachment from their phones the attachment is not delivered. Is there something in the policy or some setting I need to change to allow attachments to be forwarded?

thanks.
Dan

monorail1

iPhones don't use BES, they use activesync - a built-in feature of Exchange 2003+. Can you please elaborate on the environment and handheld setup?

~ CFJ

dsteely

ASKER

Iphones? I didn't say anything about an Iphone. As the title states we are using Blackberry Curves. Did you possibly respond to the wrong question?

monorail1

Apologies - was responding to this and reading something about an iPhone and had substituted that word for yours in the 2nd sentence. Anyways, have you tried restarting the attachment service? Are there any related entries in the application eventvwr?

~ CFJ

dsteely

ASKER

Well I'm pretty ignorant on how to do that. Is that in the service book? If so, do I just reload the service book?

dsteely

ASKER

Sorry. Forgot to answer your second question.

I don't see any related messages in the Event viewer.

ASKER CERTIFIED SOLUTION

monorail1

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dsteely

ASKER

It's working now. It was all attachments and was not only BB <> BB. He simply couldn't forward any attachment to anyone on BB or otherwise. He was unavailable for a time so I'm sorry I didn't get back to you sooner. After restarting the service and resending the service book everything seems to be OK now.