GAL not updating in Outlook 2003/2007
Posted on 2008-10-20
I am currently running Exchange 2007 SP1 on Server 2003 SP2. The issue we are having is that our Global Address List is not updating on the clients computers. The users are running Outlook 2003 and there are a couple Outlook 2007's out there. I dont know how long this has been going on but when i add users to Exchange they do not appear in the GAL.
If i turn off cached exchange mode the list will show the users but when i turn cached mode back on they dissappear.
I have found some articled regarding Exchange 2003 having this issue nothing worked.
- I have tried manually updating the Address book.
- I have looked in teh registry and could not find the cached exchange mode folder. i found a related post regarding 2003 and it said to make changed to the registry.