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Solved

RIS Help

Posted on 2008-10-20
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335 Views
Last Modified: 2010-05-18
I have an RIS server up and running on my network.
- I have created two images from CD and they work just fine.
- I have loaded the image to a dell computer (everything worked just fine)
- I take the imaged computer, run all MS updates and load device drivers. Then run the RIPREP from the server.
- The image gets loaded on the server.
-then I take the same computer and try to image off of the load, it completes with no errors until the system reboots. The system keeps rebooting over and over.

What did I do wrong?

- Server is 2003 standard server r2
- Image is of Windows XP Pro Sp3
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Question by:leebaskin
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4 Comments
 
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Expert Comment

by:tenaj-207
ID: 22764801
On the Desktop that is continually rebooting hit F8 and choose the option to not restart on errors.  This should give the BSOD with what it's erroring out on.
Have you tried this on multiple desktops with the same outcome?
Have you tried creating a new image from a different CD?
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Author Comment

by:leebaskin
ID: 22770446
I will send the BSOD in a few.
I have created two images from CD and they work just fine, my problem is when I run the RIPREP from a computer to capture the working image with installed updates and drivers, the riprep completes without errors, but when I load the image on the same computer the system keeps rebooting over and over....   I have unpacked the hotfix Q313069 to help with this issue but nothing seems to have changed....
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Author Comment

by:leebaskin
ID: 22770465
after the hotfix I am not getting the BSOD or the reboots. the screen just turns black and sits there.
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Accepted Solution

by:
leebaskin earned 0 total points
ID: 22779177
I found the solution!
- my problem was that I had XP SP2 image and XP SP3 images on the same RIS server...

I remoted all images, reloaded the XP SP3 image (fixed a few other issues with the NIC drivers) created a new image with updated drivers and updated OS and everthing is working just fine now.

there are two usb drivers that where updated in the SP3 that where causeing the issue, one way you can tell if you are having the same issue is, reboot your computer with no USB devices plugged in, if it boots to the desktop, then you add a usb mouse or something your system will reboot....  guess what you are having the same issue! you can copy the drivers from a SP2 disk (i386) to //system32/drivers/* folder on the hard drive (or in my case the RIS server) and that should fix the issue as well.
 
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