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How to allow Exchange System Manager usage through terminal services?

Posted on 2008-10-20
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Last Modified: 2010-04-07
Hello experts. I've been trying to give permission to a non-local admin to run Exchange System Manager while connected to the domain controller via terminal services. It complained about the "create global objects" permission, which I gave to the user by editing the local domain controller policy. The user still gets the error to my undying frustration and cannot run System Manager on the domain controller while connected via terminal services. This user also has the Exchange Admin permission. Any ideas?

Thanks,
Foggier
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Question by:Foggier
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Expert Comment

by:tenaj-207
ID: 22764519
A couple of questions.

1) If you install ESM on the end users desktop is he able open it?
2) If so then if you remove hiim from the local administrators group does it give you the same message?
3) On the server does the user only have domain user rights?
4) Have you looked at the link below in your trouble shooting?  The link reviews the different permissions needed to perform different functions.
http://technet.microsoft.com/en-us/library/bb124053(EXCHG.65).aspx
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Author Comment

by:Foggier
ID: 22769036
1. Yes, but complains about "an Exchange server could not be found in the domain" whenever write changes are attempted (fixing this would also solve the problem).
2. The user only gets the "global objects create" permission error when he attempts to open ESM on the local box through terminal services- he's never been part of local admin on the domain controller.
3. Yes, he also has "power users".
4. Yes, I have. From the error message and what the user is trying to do (i.e. add email address to a public folder), it seems he only needs the global create permission.
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tenaj-207 earned 250 total points
ID: 22788311
Sorry for the delay in response.  In regards to fixing the  issue with running ESM on the desktop.  Have you looked at this MS KB article?  Method two looks easier than method one.

http://support.microsoft.com/?id=905809
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Author Comment

by:Foggier
ID: 22800580
I'll try that. I'm very much booked with other tasks/etc.
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