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Why is my internet stopping after about 15 minutes?

Posted on 2008-10-20
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Last Modified: 2013-12-14
When I surf the internet it freezes after about 15 min. After I reboot it works again. I can still use my pc & try to go to other internet sites but they timeout. Here's what I found in the event viewer. Any help would be greatly appreciated. This happens in Firefox or IE. I have a home network.  If you need other info just ask.  Thanks Ed
I have XP pro sp3, Intel e6600, 4gigs ram, evga 680i mobo, 2x 500 hds.

Event Type:      Error
Event Source:      MRxSmb
Event Category:      None
Event ID:      8003
Date:            10/20/2008
Time:            7:02:29 PM
User:            N/A
Computer:      PCTECK
Description:
The master browser has received a server announcement from the computer ED that believes that it is the master browser for the domain on transport NetBT_Tcpip_{34C79127-C1B8-4BB0-A90F. The master browser is stopping or an election is being forced.

Event Type:      Error
Event Source:      BROWSER
Event Category:      None
Event ID:      8032
Date:            10/20/2008
Time:            8:05:47 PM
User:            N/A
Computer:      PCTECK
Description:
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{34C79127-C1B8-4BB0-A90F-0973A31AECDF}. The backup browser is stopping.

Event Type:      Error
Event Source:      DCOM
Event Category:      None
Event ID:      10016
Date:            10/20/2008
Time:            8:04:58 PM
User:            NT AUTHORITY\LOCAL SERVICE
Computer:      PCTECK
Description:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}
 to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19).  This security permission can be modified using the Component Services administrative tool.
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Question by:Etrix
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3 Comments
 
LVL 7

Accepted Solution

by:
powercram earned 2000 total points
ID: 22771613
The browser stuff in event logs is not causing this issue.  Quite possibly it is your ISP.  One thing I like to do is get a few continuous pings going to some known good sites.  For example, do a traceroute to google.com (tracert google.com).  Ping the first hop router (ping -t xxx.xxx.xxx.xxx).  The -t option will cause the ping to run until you stop it.  Get another ping going to google.com and possibly one or two more to other IP addresses in the traceroute list.  

If your pings get interrupted to all hosts at the same time it may be your ISP.  If you can ping everything except google it isn't your ISP, but somewhere down the line.

When you are troubleshooting "Internet" connectivity problems you want to get down to the lowest level possible.  Pinging by IP address and closest to your location are your friends.
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Author Comment

by:Etrix
ID: 22772514
Hey powercram, Thanks for the reply.
I ran 4 -t pings for an hour and they never timed out . I have 3 other (4 total) pc's on this Lynksys wireless router & Comcast cable. They are all 4 hard wired except for my laptop. Only this one pc is having the problem. Maybe you can see some thing in the Hijackthis log. What is the "O10 - unknown file in Winsock LSP:c:\windows\system32\nvlsp.dll" ? There are 7 of these. Maybe from p2p? I ran Nod 32 , Spybot, Adaware, (found nothing) & use Zone Alarm Security Suite.
                                             Thanks for your help Ed
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:31:01 PM, on 10/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
 
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\SiSoftware\SiSoftware Sandra Lite XII.SP2c\RpcAgentSrv.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Stardock\CursorFX\CursorFX.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.zonelabs.com/downloadrequest?updtConfId=1527&updtReqId=299621631
O1 - Hosts: 66.98.148.65 auto.search.msn.com
O1 - Hosts: 66.98.148.65 auto.search.msn.es
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RivaTuner] "C:\Program Files\RivaTuner v2.09\RivaTuner.exe" /T
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CursorFX] "C:\Program Files\Stardock\CursorFX\CursorFX.exe"
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite XII.SP2c\RpcAgentSrv.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
 
--
End of file - 5555 bytes

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Author Closing Comment

by:Etrix
ID: 31508105
Fixed it. I was close when I said "Maybe from p2p?" The Vuze (formerly Azuerus)  p2p client was the last thing I installed. I uninstalled it, & went on the internet with no probs. I tried the BitTorrent client & it works fine. I am awarding powercam the points because out of "ALL" the experts he was the "ONLY" one to even try. Kinda sad for $10 a month. Have a better one.  Ed

Thanks again powercam.
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