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VPN Connection does BSOD on Vista

Posted on 2008-10-20
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Last Modified: 2011-10-19
I am running VPN client 5.0.00.0340 on Windows Vista Business (Service Pack 1) Version 6.0.6001.2.1.0.256.6. When running the VPN the computer consistently 'blue screens' with a code of STOP 0x1000007f (0x00000008, 0x803D3130,0x00000000, 0x00000000), see attached. Most of the time the blue screen occurs pretty much as soon as the VPN connects, sometimes I get a connection for a little longer. Any ideas on solving this are appreciated!

I'll attach a screenshot just to clarify things.
stoperror.jpg
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Question by:Veli-Antti
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4 Comments
 
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tenaj-207 earned 125 total points
ID: 22764648
Do you have SP1 installed?

There's probably another program causing a conflict with your VPN connection.  I would use msconfig (start > run > msconfig) to turn off all the startup items (found under the startup tab).  I would also go to the services tab and hide all Microsoft services then uncheck the rest of the services.  Also unplug your printer and any other devices besides your video, keyboard, and mouse.  After this I would run the VPN connection again.  If that fixes it then slowly turn on a couple of services and programs at a time using msconfig again.  If not then you have to move on to more drastic measures.

The more drastic measures is reviewing the dmp file.  It should be located under c:\windows\memory.dmp.  To view the dmp file you have to install a program from Microsoft.  This how to from Major Geeks is very useful.
http://forums.majorgeeks.com/showthread.php?t=35246
http://support.microsoft.com/kb/315263
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Author Comment

by:Veli-Antti
ID: 22782856
Thanks so much tenaj-207.

I do have SP1 installed. I will try your suggestion and let you know if it worked today or tomorrow. So busy...
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