Solved

iPhone Remote program not "seeing" iTunes even with all ports open.

Posted on 2008-10-20
2
1,369 Views
Last Modified: 2013-11-09
Hi,

I can't get a clients iphone remote program to see their iTunes. I've had it set up once before, but now it won't work. It periodically seems to work every few days though. Both the iPhone and the computer are within the same wireless network.

I've opened and directed UDP 5353 and TCP 3689 on the router to the specific computer. Still no luck.

I've check the local computer firewall, and it's not blocking anything (I tried turning it off).

I've also looked through all support I can find on the product, without any luck.

I've also checked the program with another computer on the network, and it seems to work fine. It has to be something to do with the computer itself; more specifically, the hardware.

The network is running on a DG834N router, and has been for ages. Main computer (the one with the problem) is running with

Any Ideas?
0
Comment
Question by:jbuzzard
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Accepted Solution

by:
ifreq earned 500 total points
ID: 22765445
is the iTunes sharing enabled on users desktop?  Check out this article:

http://ipod.about.com/od/itunesbasics/ss/itunes_sharing_7.htm
0
 
LVL 2

Author Comment

by:jbuzzard
ID: 22766947
Yep, iTunes sharing was working.
I think I've figured out the problem anyway - I swapped out the network card for a different one, and everything started working fine... Go figure...
0

Featured Post

Is your NGFW recommended by NSS Labs?

Ours is! NSS Labs Next Generation Firewall Test gives the WatchGuard Firebox M4600 a "Recommended" rating! Curious where your NGFW landed on the  Security Value Map? See the map and download the full report today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question